Concierge (Driving Licence Required)

Hilton; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join Hilton as a Concierge in the heart of Cambridge, where you'll be essential in crafting memorable guest experiences. This role involves welcoming guests, providing local recommendations, and ensuring a smooth stay. If you possess excellent area knowledge and a friendly disposition, we would love to see you on our team!

Benefits

Free and healthy meals when on duty

Team Member Travel Program with discounts

Holiday entitlement of 28 days, increasing yearly

Discounted dental and health cover

Free Parking

Subsidized Taxi Scheme

Guest Experience Day after probation

High street discounts with Perks at Work

Qualifications

• Must have a manual driving licence with 2 years of experience.
• Over 25 years of age is preferred.

Responsibilities

• Welcome guests warmly and assist with recommendations.
• Provide directions and make reservations for transport, attractions, and restaurants.

Skills

Excellent local area knowledge

Strong communication skills

Friendly demeanor

Job description

You are the Key to our success!

WELCOME TO A WORLD OF OPPORTUNITIES

No two days or two hotels are the same, but our spirit and passion for hospitality always bring all our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal: “To share the light and warmth of hospitality”. With excellent training, resources, and support from managers and colleagues, there are always opportunities to develop and grow.

A WORLD OF REWARDS

A manual driving licence is essential for this position. For insurance purposes, you must have 2 years of driving experience and be over 25 years of age. You do not need to own a car.

·Hourly Rate: £12.27

·Free and healthy meals when on duty

·Grow your Career!

·Personal Development programs designed to support you at every step of your career

·A chance to make a difference through our Corporate Responsibility programs – find out more at https://cr.hilton.com

·Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

·Team Member Referral Program

·High street discounts: with Perks at Work

·Holiday entitlement: 28 days including bank holidays (increasing yearly to up to 33 days)

·Discounted dental and health cover

·Free Parking

·Subsidized Taxi Scheme

·Guest Experience Day: after successfully passing probation

·Modern and inclusive Team Member areas

Role Description: You will join the Concierge team, working directly in the hotel lobby.

Responsibilities: Providing excellent local area knowledge, welcoming guests warmly, and assisting with recommendations, directions, and reservations for transport, attractions, and restaurants.

Ideal Candidate: Friendly, passionate hotelier with a knack for making instant connections, recommendations, and building lasting relationships. If this describes you, then this is the job for you!

Every Job Makes the Stay.

At Hilton, it matters where you stay, but the stay is only one side of the story.

We recognize that creating unforgettable experiences for our guests involves many roles, and behind every role is an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.

Learn more about our brands and hotels at: Hilton Brands | Global Hospitality Company