Concierge (Driving Licence Required)

Hilton Worldwide, Inc.; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious hotel seeks a passionate Concierge to join its team in Cambridge. This role involves welcoming guests, providing local knowledge, and assisting with various needs to enhance their stay. Ideal candidates will have customer service skills, a driving licence, and a genuine passion for hospitality.

Benefits

Free meals when on duty

Holiday: 28 days including bank holidays

Team Member Travel Program

Discounted dental and health cover

Free Parking

Subsidised Taxi Scheme

Guest Experience Day post probation

Qualifications

• Minimum 2 years driving experience.
• Manual driving licence essential.
• Over 25 years of age required.

Responsibilities

• Welcome guests and provide local information.
• Assist with recommendations and reservations.
• Work within the Concierge team in the hotel lobby.

Skills

Customer Service

Local Knowledge

Communication

Job description

Job Description - Concierge (Driving Licence Required) (HOT0BPBJ)

Job Number:

HOT0BPBJ

Work Location

Hilton Cambridge City Centre, 20 Downing Street, Cambridge CB2 3DT

You are the Key to our success!

WELCOME TO A WORLD OF OPPORTUNITIES

No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal: “To share the light and warmth of hospitality”. With excellent training, resources, and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

• A manual driving licence is essential for this position. For insurance purposes, you must have at least 2 years of driving experience and be over 25 years of age. You do not need to have your own car.

• Hourly Rate: £12.27

• Free and healthy meals when on duty

• Grow your Career!

• Personal Development programmes designed to support you at every step of your career

• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

• High street discounts with Perks at Work

• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

• Discounted dental and health cover

• Free Parking

• Subsidised Taxi Scheme

• Guest Experience Day after successfully passing probation

• Modern and inclusive Team Member areas

You will join the Concierge team, working directly in the hotel lobby.

You enjoy having and showcasing a perfect knowledge of the local area. You will give the warmest welcome to our guests and help them with recommendations, directions, and reservations for transport, attractions, and restaurants.

Are you a friendly and passionate hotelier, with a knack for making instant connections, recommendations, and building lasting relationships? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, it Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.

Job

: Guest Services, Operations, and Front Office