Concierge

The Chancery Rosewood; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

The Chancery Rosewood is seeking a passionate Chef de Partie to join its team in June 2025. This role involves maintaining high food quality standards and creating memorable guest experiences through exceptional service and local knowledge. The position offers numerous benefits, including complimentary room nights and discounts on food and beverages.

Benefits

12 complimentary room nights across The Rosewood Hotel portfolio

Discounts on Food & Beverage

Flexible benefits scheme

Paid volunteering day annually

Paid day off for your birthday

Developmental and social activities

Life insurance

Enhanced sick pay policy

Qualifications

• Passion for local culture and unique experiences.
• Exceptional communication skills for building relationships.
• Thrives in a fast-paced environment.

Responsibilities

• Develop knowledge of local dining and attractions.
• Build connections with guests and manage special requests.
• Collaborate with colleagues for seamless service.

Skills

Communication

Multitasking

Adaptability

Proactivity

Job description

Job Description

The Chancery Rosewood, opening in Summer 2025, is a Rosewood Hotel Group property housed in the iconic former U.S. Embassy on Grosvenor Square. Reimagined by British architect Sir David Chipperfield, it will feature 144 spacious suites designed by Joseph Dirand, along with various dining and entertainment spaces, providing a platform for progressive ideas and expression.

We are seeking a passionate Chef de Partie dedicated to maintaining the highest standards of food quality, presentation, and service to create memorable experiences for our guests. The role is expected to commence in June 2025.

Key responsibilities:

1. Develop extensive knowledge of local dining, attractions, and events to offer tailored and exclusive recommendations to guests.
2. Build meaningful connections with guests, anticipating their needs and managing special requests such as reservations, bookings, and travel arrangements.
3. Foster relationships with local suppliers and vendors to enhance the guest experience through your network.
4. Serve as a reliable source of information about hotel services, amenities, and local experiences, confidently guiding guests while staying informed about relevant events or activations.
5. Collaborate effectively with colleagues across departments to ensure seamless service and a cohesive guest experience.

About you:

• You have a genuine passion for local culture and enjoy discovering hidden gems and unique experiences.
• Your exceptional communication skills enable you to build strong, lasting relationships.
• You thrive in a fast-paced environment, multitasking efficiently while focusing on delivering exceptional service.
• You are proactive, consistently exceeding expectations.
• You are adaptable and resourceful, finding creative solutions to challenges and ensuring smooth operations.

Benefits:

• 12 complimentary room nights across The Rosewood Hotel portfolio (friends & family rates also available)
• Discounts on Food & Beverage
• Flexible benefits scheme
• Paid volunteering day annually
• Paid day off for your birthday
• Developmental and social activities
• Life insurance
• Enhanced sick pay policy

Diversity and Inclusion

We are committed to creating a diverse and inclusive workplace, offering equal employment opportunities regardless of race, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.

About Rosewood

Rosewood Hotel Group is a leading global lifestyle and hospitality management group dedicated to Relationship Hospitality, which emphasizes building strong, lasting relationships with our associates, guests, partners, and communities. Our goal is to be industry leaders in delivering genuine hospitality.