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Concierge

Radisson Hotel Group

Carshalton

On-site

GBP 18,000 - 24,000

Full time

11 days ago

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Job summary

Join a leading hotel group as a Concierge, where you'll deliver exceptional service and create memorable experiences for guests. This role offers competitive benefits, opportunities for growth, and a dynamic team environment focused on making every moment matter. Perfect for someone passionate about hospitality and guest satisfaction.

Benefits

Special rates for team members

Learning and development programs

Contributory pension scheme

Complimentary meal on duty

Uniform provided

Access to Employee Assistance Programme

28 days holiday

Free use of leisure facilities

Qualifications

Must have Jersey Residency.
Experience in a similar position is beneficial but not essential.

Responsibilities

Ensure high-level guest experience and satisfaction.
Work proactively in the guest services department.
Provide warm and welcoming service.

Skills

Flexibility

Positive Attitude

Problem-Solving

Communication

Join to apply for the Concierge role at Radisson Hotel Group

Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Concierge to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Concierge

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

Special rates for our team members, and friends and families while travelling and staying in our hotels
We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
Contributory pension scheme and Life Assurance
Complimentary meal on duty
Uniform
Access to the Employee Assistance Programme through UNUM
Fantastic opportunities to progress
28 days holiday for full time team members
Free use of our leisure, pool and gym facilities at off-peak times *where applicable

The Concierge Role

Our guest relations team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.

Our Concierge are superheroes whose ultimate passion is guest service!
You will ensure all aspects of the guest journey and experience are anticipated and delivered to the highest level
You will exude patience, empathy and have the personality to host the show
As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department

As Concierge, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Concierge

Flexibility and a positive, Yes I Can! Attitude
Must have Jersey Residency
An eye for detail
Is a creative problem-solver
Passionate about creating extraordinary service
Ability to work as part of a team to ensure guest satisfaction
Strong verbal communication skills
Experience in a similar position is beneficial but not essential

The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.

Become part of the world of Moment Makers, we are looking forward to getting to know you!

Welcome to the Radisson Blu Waterfront Hotel in Jersey is set on the gorgeous coastline of the largest Channel Island, known for its craggy cliffs, sandy beaches and lush countryside. Nestled beside Elizabeth Marina on St. Aubin’s Bay, you can walk out the hotel door right onto the promenade and take in the outstanding views of the bay and historic Elizabeth Castle. Our stylish Jersey hotel offers 195 designer rooms and suites, including the recently refurbished Sea View Rooms, with soothing views and modern amenities such as free high-speed Wi-Fi. Enjoy a contemporary take on international cuisine at our on-site Waterfront Restaurant and Bar, where you can dine alfresco or sip drinks on the terrace while enjoying the pleasant climate. Our on-site health club helps you maintain your fitness routine while you travel, and our full-service salon lets you mix things up with a new look or indulge in a pampering spa treatment for an even more relaxing break.

Skills

Fast-Paced Experience

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Marketing and Other
Industries
Hospitality

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