Concessions Manager, Wembley Stadium

Delaware North; Wembley; On-site; GBP 21,480 - 30,593; Part time

Benefits offered by this job

Competitive weekly pay

Flexible hours

Job summary

Delaware North is seeking a Concessions Manager at Wembley Stadium in London. You will lead and manage frontline teams, ensuring exceptional guest service in a dynamic environment. Responsibilities include training staff, handling feedback, and ensuring compliance with health and safety regulations. Ideal candidates have experience in hospitality and knowledge of the food & beverage industry. The position offers competitive pay with flexible hours. Apply now to be part of major events at Wembley.

Qualifications

• Experience managing large hospitality teams and events.
• Knowledge of the food & beverage industry in catering.

Responsibilities

• Manage and train frontline teams for high-quality service.
• Handle guest feedback promptly.
• Deliver briefs to team members before events.
• Ensure compliance with health and safety standards.

Skills

Team management

Customer service

Food hygiene knowledge

Job description

Overview

Delaware North UK is hiring casual Concessions Managers at Wembley Stadium in London. In this electric environment you will manage team members from a range of kiosks and ensure exceptional guest service. Your passion for quality service will shape dedication across dynamic teams and be the driving force behind smooth, high‑quality experiences for our guests.

Pay

The expected pay for this role is 18.9.

Benefits

• Competitive weekly pay
• Flexible hours, including part‑time shifts with evenings and weekends that suit your lifestyle
• Experience in a dynamic workplace hosting major international sporting events and concerts

Responsibilities

• Manage, lead, and train dedicated frontline teams, promoting quality goods and elevating service excellence.
• Handle guest feedback promptly and appropriately.
• Deliver informative and engaging briefs to all team members within your service area before each event.
• Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence.

Qualifications

• Experience managing and leading large hospitality teams within hospitality or events.
• Knowledge of the food & beverage industry, preferably within a hospitality and catering environment.