Concession Manager (Retail)

JR United Kingdom; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading luxury retail brand as a Temporary Retail Sales Manager on Oxford Street. You will lead a team to enhance customer engagement, drive sales, and ensure brand standards within a vibrant environment. If you're passionate about beauty and retail management, this is your opportunity to shine!

Qualifications

• Proven experience in a management role within luxury retail.
• Demonstrated expertise in coaching and team development.
• Availability for a flexible schedule, including weekends.

Responsibilities

• Oversee daily store operations for exceptional customer experience.
• Drive sales growth by setting and achieving sales targets.
• Recruit, train, and mentor team members.

Skills

Coaching

Sales management

Customer engagement

Job description

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Join Our Team as a Temporary Retail Sales Manager!

Are you ready to step into a vibrant world where beauty meets retail? We are seeking an enthusiastic, experienced and motivating Manager to lead our client's exceptional team at a luxury concession within one of London’s most iconic department stores. Embrace this opportunity to unleash your inner artist while driving sales and delivering outstanding customer experiences!

Position: Concession Manager (Luxury beauty)

Contract: Temporary, up to 4 weeks

Location: Oxford Street

Start Date: ASAP

Key Responsibilities:

Operational Leadership

• Oversee daily store operations, ensuring a seamless and exceptional customer experience that resonates with our community.
• Implement brand retail standards and practises to drive operational efficiency and brand consistency.
• analyse sales data and customer feedback to enhance store performance and satisfaction.
• Build and maintain strong partnerships with retailers and stakeholders to enhance our retail presence.

Sales and Performance Management

• Drive sales growth by developing and executing strategic initiatives to meet and exceed sales targets and KPIs.
• Collaborate with the team to set and achieve individual and collective sales goals.
• Monitor inventory levels and coordinate with the stock team for optimal product availability.
• Create and manage store rotas efficiently.

Customer Engagement and Experience

• Cultivate strong relationships with customers, creating a welcoming and engaging environment.
• Lead the development and execution of in-store events and promotions that resonate with our brand.
• Address customer inquiries and resolve issues promptly, ensuring high-quality service and satisfaction.

Team Development and Coaching

• Recruit, train, and mentor team members, instilling our core values and standards.
• Foster a collaborative and positive team culture, encouraging open communication and mutual support.
• Conduct regular performance evaluations and provide constructive feedback for individual and team growth.

What We’re Looking For:

• Proven experience in a management role within the luxury retail industry.
• Demonstrated expertise in coaching and developing a team.
• Excellent interpersonal skills with the ability to connect with diverse customers and team members.
• A passion for the beauty industry.
• Successful track record in driving sales targets and KPIs.
• Experience in inventory management and visual merchandising.
• Availability for a flexible schedule, including weekends (IMPORTANT).
• Skilled at building collaborative, positive business relationships at all management levels.
• Confident and hands-on leader.
• Motivating and inspiring to those around you.
• Well-presented and embodies the brand’s aesthetic.

If you are ready to make an impact and join a lively team that celebrates creativity and individuality, we want to hear from you! Apply today to seize this exciting opportunity and be part of our vibrant journey!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.