MAC Cosmetics - Retail Manager - Carnaby Street, London - 37.5 Hours

MAC; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading beauty brand seeks a dynamic Store/Retail/Business Manager for its Carnaby Street location in London. This role encompasses team leadership, business planning, and enhancing customer experiences. Responsibilities include achieving operational targets and inspiring a high-performing team while maintaining the brand's creative vision.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount

Mental Health Wellbeing Initiatives

Discounts and offers platform

Employee Assistance Programme

Extensive Training & Development

Qualifications

• Proven retail management experience, preferably in a fast-paced environment.
• Experience in setting sales targets and staff scheduling.
• Track record of developing teams effectively.

Responsibilities

• Lead and develop a team of Retail Artists to meet sales and service goals.
• Create and execute a business plan for customer recruitment and retention.
• Ensure seamless store operations and alignment with brand vision.

Skills

Retail Management

Sales Analysis

Team Leadership

Customer Service

Event Planning

Tools

Microsoft Office

Job description

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MAC Cosmetics - Retail Manager - Carnaby Street, London - 37.5 Hours, London

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Client:

MAC

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

68c9d786f1dd

Job Views:

53

Posted:

24.06.2025

Expiry Date:

08.08.2025

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Job Description:

Store/Retail/Business Manager - Carnaby Street, London

We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team.

Creativity is our day to day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life through your flair for business planning and leading a high-performance team. You will also be accountable for the smooth running of the store and ensuring all your team are aligned in the Brand vision. The Store/ Retail/ Business Manager role also requires for you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT

Store/Retail/Business Manager - Carnaby Street, London

We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team.

Creativity is our day to day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life through your flair for business planning and leading a high-performance team. You will also be accountable for the smooth running of the store and ensuring all your team are aligned in the Brand vision. The Store/ Retail/ Business Manager role also requires for you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own.

Compensation and Benefits

• Competitive industry salary
• Commission scheme eligibility
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT

Qualifications

About you

You will have:

• Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
• Experience setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading, coaching and developing a team to succeed
• Experience of creating and executing in-store events
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proficient in Microsoft office
• Proof of right to live and work in the country