Concession Manager

KAO; Newbury; On-site; GBP 27,000; Full time

Job summary

A leading company in the beauty industry seeks a skilled Concession Manager for their Camp Hopson counter. In this full-time role, you will drive sales, manage inventory, and provide outstanding customer service, embodying the brand's values. With a competitive salary and a range of benefits including staff discounts and a bonus scheme, this is an exciting opportunity for a passionate professional.

Benefits

50% staff discount on Molton Brown products

25 days holiday + Bank holidays

A day off for your birthday

Quarterly store bonus scheme

Free product allocation every quarter

Enhanced family leave

Wellbeing Support

Recognition Awards

Exclusive access to e-Learning platform

Qualifications

• Minimum of 2 years retail management experience, preferably in a concession.
• Experience in fragrance and beauty retail is desirable.
• Excellent communication skills and ability to lead successfully.

Responsibilities

• Oversee Camp Hopson counter, driving sales and managing inventory.
• Deliver exceptional customer service while acting as a brand ambassador.
• Create immersive experiences for customers to enhance their journey.

Skills

Retail management

Customer Centric approach

Leadership

Commercial acumen

Job description

The Opportunity

We're looking for an experienced Concession Manager who has a passion for luxury to oversee our Camp Hopson counter on a full-time basis, working 37.5 hours per week. As a Concession Manager, you will be responsible for driving sales, managing inventory, and delivering exceptional customer service while upholding the brand's standards of excellence, acting as a brand ambassador for Molton Brown. You will work autonomously and where possible, orchestrate immersive experiences such as indulgent hand and arm massages, enhancing the sensorial journey for our customers. With your keen business acumen and passion for the beauty industry, you will strategize innovative ways to maximize revenue and elevate the brand's presence within Camp Hopson.

What we are looking for

• Minimum of 2 years retail management experience preferably in a concession
• Experience within the fragrance and beauty retail environment is desirable
• An excellent communicator
• An engaging and successful leader
• Proven commercial acumen and P&L accountability
• Customer Centric approach
• Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations

What we can offer you:

• An annual salary of £27,000
• A 50% staff discount to use on all of your favourite Molton Brown products
• 25 days holiday + Bank holidays
• A day off for your birthday!
• A quarterly store bonus scheme of up to 1.5% of retail sales if concession targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Enhanced family leave
• Wellbeing Support
• Recognition Awards
• Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)

Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more? If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us, please visit https://www.kao.com/emea/en/

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