Collections Administrator (Hybrid)

Michael Page (UK); Basingstoke; On-site; GBP 22,000 - 28,000; Full time

Job summary

A large organization in Basingstoke is seeking a Collections Administrator to manage customer accounts and ensure timely collection of payments. This temporary role offers a supportive team culture and opportunities for personal growth in a respected environment.

Benefits

Opportunity for growth and development

Excellent team culture

Supportive working environment

Qualifications

• Proven ability in providing excellent customer service.
• Excellent organisational and time management skills.
• Ability to work well under pressure.

Responsibilities

• Manage customer accounts to ensure timely collection of payments.
• Provide high-quality customer service addressing any concerns.
• Assist in the preparation of monthly reports and statements.

Skills

Organisational skills

Time management

Communication skills

Interpersonal skills

Attention to detail

Customer service

Tools

Finance software

Microsoft Office Suite

Job description

• Are you immediately available for a new role?
• Do you have collections or customer service experience?

About Our Client

Our client is a renowned and large organisation, known for its commitment to excellence and integrity. Based in Basingstoke, they have a robust presence with a strong reputation for delivering high-quality services.

Job Description

• Manage customer accounts to ensure timely collection of payments.
• Maintain accurate records of collections and customer interactions.
• Provide high-quality customer service, addressing any concerns or queries promptly.
• Work closely with the accounting and finance team to monitor and report on collection activity.
• Ensure compliance with all company policies and regulatory guidelines.
• Assist in the preparation of monthly reports and statements.
• Participate in team meetings and contribute to the continuous improvement of processes.
• Support other administrative tasks within the department as required.

The Successful Applicant

A successful Collections Administrator should have:

• Excellent organisational and time management skills.
• Proficiency in using finance software and Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• High attention to detail and accuracy.
• Proven ability in providing excellent customer service.

What's on Offer

• Opportunity to work in a professional and highly respected organisation
• Temporary role based in Basingstoke with potential for growth and development.
• Excellent team culture and supportive working environment.

If you are an organised, detail-oriented professional with a passion for financial services, don't miss this opportunity. Apply now to join our team as a Collections Administrator in Basingstoke.