Concession Deputy Store Manager (12mth FTC)

Mamas & Papas; Cheltenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Mamas & Papas is seeking a Concession Deputy Store Manager in Cheltenham to support daily operations and lead a team. This role offers a chance to work in a customer-centric environment with a focus on team development and achieving key performance indicators. Join a leading brand in baby and nursery products and enjoy a range of employee benefits.

Benefits

33 days holiday, increasing to 40 with service

Buy & Sell holiday schemes

Company Bonus Schemes

Employer pension contribution from day one

Staff discounts for family & friends

External discounts on holidays, travel, and more

Subsidised health & critical illness cover

Family-related leave policies

Foster Care & Carers Leave

Employee Recognition Schemes

Qualifications

• Experience as a Supervisor, Deputy, or Assistant Manager.
• Ability to motivate and inspire a team.
• Strong focus on customer experience.

Responsibilities

• Oversee daily operations and achieve KPIs.
• Lead and develop a team of Supervisors and Sales Assistants.
• Create a customer-focused environment.

Skills

Leadership

Customer Service

Team Management

Job description

Join Our Team as a Concession Deputy Store Manager at Mamas & Papas in Cheltenham!

At Mamas & Papas, we're not only the award-winning No.1 brand in baby & nursery products but also the UK's largest specialist retailer with stores across the UK and Ireland. Due to continued growth, we're opening more concession stores and looking for a Concession Deputy Store Manager for our location within Next in Cheltenham.

About the Role

As a Deputy Manager, you will work closely with the Concession Manager to oversee the store's daily operations, achieve KPIs, and lead a team of Supervisors and Sales Assistants. Your role will involve motivating, inspiring, and developing your team, leading by example in a customer-focused environment.

Who We're Looking For

This is an excellent opportunity for an experienced Supervisor, Deputy, or Assistant Manager eager to work in a supportive environment that prioritizes customer experience.

Why Join Us?

If you're interested, apply now! Our recruitment team will contact you to discuss this exciting opportunity.

Our Commitment to Diversity

We are committed to championing diversity and inclusivity across all aspects of our business, celebrating people of all cultures, ethnicities, and gender preferences.

Employee Benefits

• 33 days holiday, increasing to 40 with service
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day one
• Staff discounts for family & friends
• External discounts on holidays, travel, and more
• Subsidised health & critical illness cover
• Family-related leave policies including maternity, IVF, surrogacy, paternity, and adoption
• Foster Care & Carers Leave
• Support for Loss and Bereavement
• Menopause Friendly Employer
• Employee Recognition Schemes

We are a sustainable business committed to future generations, with a