Concession Deputy Store Manager (12mth FTC)

TN United Kingdom; Cheltenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Concession Deputy Store Manager for their Cheltenham location. This role offers a unique opportunity to create memorable experiences for customers while leading a dedicated team. As a Deputy Manager, you will collaborate with the Concession Manager to drive store performance and foster a culture of excellence in customer service. With a commitment to diversity and inclusivity, the company provides a supportive environment for career growth. Join this award-winning brand and be part of a team that values your contributions and celebrates success.

Benefits

33 days holiday, increasing to 40 with service

Company Bonus Schemes

Employer pension contribution from day 1

Staff discounts for family and friends

Subsidised health and critical illness cover

Enhanced family-related leave policies

Menopause Friendly Employer

Employee Recognition Schemes

Qualifications

• Experience in retail management or supervisory roles.
• Strong focus on customer service and team development.

Responsibilities

• Assist in daily store operations and achieve KPIs.
• Motivate and develop a team of Supervisors and Sales Assistants.

Skills

Customer Service

Team Leadership

Retail Management

Education

High School Diploma

Management Qualification

Job description

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Job Reference:

3961b9097954

Job Views:

3

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Not often do roles come up where you can put smiles on so many faces by creating magical moments your customers will cherish forever.

Not often do roles encourage you to be proactive and different, such as putting a store on a map.

Not often do roles involve opening new retail sites in the current market, where you can develop a store and team with freedom and job security.

Here's one such opportunity.

At Mamas & Papas, we are the award-winning No.1 brand in baby & nursery products and the UK's largest specialist retailer with stores across the UK and Ireland.

Due to ongoing growth, we are recruiting a Concession Deputy Store Manager for our Mamas & Papas concession store in Cheltenham, within Next, on a 12-month fixed-term contract.

As a Deputy Manager, you will work alongside the Concession Manager in daily store operations, achieving KPIs, and managing a team of Supervisors and Sales Assistants. You will motivate, inspire, and develop the team, leading by example.

This role is ideal for an experienced Supervisor, Deputy, or Assistant Manager who values customer service and team development.

We are committed to diversity and inclusivity, celebrating all cultures, ethnicities, and gender preferences.

Benefits include:

• 33 days holiday, increasing to 40 with service
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1
• Staff discounts for family and friends
• Offers and discounts across various external organizations
• Subsidised health and critical illness cover
• Family-related leave policies including enhanced maternity, IVF, surrogacy, paternity, adoption, and shared parental leave
• Foster Care & Carers Leave
• Support for Loss and Bereavement
• Menopause Friendly Employer
• Employee Recognition Schemes

We help welcome a new generation of children and commit to sustainability and future growth. Join us for a rewarding career in a supportive environment.

We're Award Winning!

Finalists 2024 - Retail Week - "Happiest Retailer to Work For"