Compliance Technical Specialist - DOSH

allpay Limited; Hereford; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Pension scheme

Income protection

Life assurance

Private healthcare

Learning & Development

Job summary

allpay Limited is seeking a Compliance Technical Specialist for its DOSH business. You will combine regulatory expertise with practical problem solving to help build compliant products, customer journeys and communications that deliver strong customer outcomes.

The role is primarily office-based in Hereford and Cheltenham, with responsibilities spanning regulatory advice, product development support, communications reviews, and maintaining essential regulatory documents to ensure ongoing

Qualifications

• Experience in an FCA-regulated environment.
• Ability to translate regulation into practical business requirements.
• Communicate regulatory requirements clearly and practically.
• Influence and challenge constructively at all levels.
• Experience reviewing customer communications or regulatory documentation.

Responsibilities

• Providing expert advice on regulatory requirements, Consumer Duty and customer outcomes.
• Translating regulation into practical business requirements and controls for product development.
• Reviewing and approving customer communications, marketing materials and financial promotions.
• Acting as a trusted adviser to stakeholders across DOSH and the wider allpay business.
• Supporting good customer outcomes through product design, operational processes and customer journeys.
• Owning and maintaining key regulatory documentation, including terms and conditions and customer disclosures.
• Supporting audit, assurance and regulatory change activity when required.

Skills

Regulatory expertise

FCA requirements

Consumer Duty

Stakeholder management

Regulatory docs

Communication skills

Job description

About The Role

DOSH is a growing e-money and payments business focused on delivering simple, accessible financial services. As we continue to evolve, we're looking for a Compliance Technical Specialist who can combine strong regulatory expertise with practical problem-solving to help us build compliant products, customer journeys and communications that deliver great customer outcomes.

Please note that this primarily an office-based role worked from both our Hereford and Cheltenham Offices.

What you’ll be doing:

• Providing expert advice on regulatory requirements, Consumer Duty and customer outcomes.
• Supporting product development and change initiatives by translating regulation into practical business requirements and controls.
• Reviewing and approving customer communications, marketing materials and financial promotions.
• Acting as a trusted adviser to stakeholders across DOSH and the wider allpay business.
• Supporting good customer outcomes through product design, operational processes and customer journeys.
• Owning and maintaining key regulatory documentation, including terms and conditions and customer disclosures.
• Supporting audit, assurance and regulatory change activity when required.

About You

You’ll have experience working in an FCA-regulated environment and be confident providing technical compliance advice to a range of stakeholders. You’ll be comfortable interpreting regulation, applying judgement and balancing regulatory expectations with commercial objectives and customer needs.

We’re particularly interested in people who:

• Have strong knowledge of FCA requirements and Consumer Duty.
• Enjoy solving problems and finding compliant ways to achieve business objectives.
• Can influence and challenge constructively at all levels.
• Have experience reviewing customer communications, financial promotions or regulatory documentation.
• Communicate complex regulatory requirements in a clear and practical way.

About Us

Why join us?

This is an opportunity to help shape and grow an ambitious financial services product from an early stage. You will have significant influence over how DOSH operates, scales and works across the wider allpay organisation, while making a visible and lasting impact.

People are at the heart of allpay, and we’re proud to offer a competitive benefits package. This includes a defined‑contribution group pension scheme, income protection, life assurance, a wide range of health and wellbeing options (including private healthcare), and an excellent Learning and Development offering.

• defined‑contribution group pension scheme
• income protection
• life assurance
• a wide range of health and wellbeing options (including private healthcare)
• an excellent Learning and Development offering

On‑Site Amenities at Hereford

• Subsidised café and restaurant – Enjoy great food and quality coffee at discounted prices in our staff‑only café and restaurant.
• Staff gym – Free access to our on‑site gym, so you can fit in a workout without the commute.
• The Sidings – Our on‑site farm shop and café, open to the public, offering fresh local produce and a relaxed space to unwind.

Equal Opportunities

We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.