Compliance Support Analyst

Mitie Group plc.; Birmingham; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

MiDeals discounts

Life cover

Enhanced pension contributions

Save-as-you-earn scheme

Mitie Matching Share Plan

Job summary

Mitie Group plc. in the United Kingdom is seeking a Compliance Support Analyst to join the Retail Cleaning Compliance team. You will work with regional teams to ensure contract KPIs are met through effective reporting and data management.

You will play a key role in improving operational performance and supporting compliance through the use of internal and client systems, while contributing to data governance initiatives and collaborating with senior managers.

Qualifications

• Experience in asset data analysis and reporting.
• Proficient in Excel and data manipulation.
• Ability to produce accurate reports from CAFM data.

Responsibilities

• Collaborate with regional teams to resolve Asset/PPM/Remedial issues.
• Monitor performance tools to improve service delivery and compliance.
• Produce reports on PPM activities using QFM CAFM system data.
• Present monthly PPM statistics in tables and charts to management.
• Engage with senior managers across the portfolio with emotional intelligence.
• Support data governance frameworks, policies, and standards.
• Provide feedback to the Compliance Team Manager on data/process issues.

Skills

Asset data understanding

Advanced IT proficiency

Excel

Data management

Tools

QFM CAFM system

Microsoft Office

Job description

ROLE: Compliance Support Analyst
HOURS: Monday to Friday, 7:30am – 4:00pm (40 hours per week, half-hour unpaid lunch)
LOCATION: Mitie Offices, T2 Trinity Park, Bickenhill Lane, Birmingham, B37 7ES (with flexibility and remote working to be arranged)
ADDITIONAL: Every third Saturday, 8:00am – 12:00pm (paid overtime, remote working)

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day.

We're looking for a Compliance Support Analyst to join our Retail Cleaning Compliance team. You will work closely with regional retail cleaning teams to ensure contract KPIs are met through effective reporting and data management. You will play a key role in improving operational performance and supporting compliance through the use of internal and client systems.

Role Responsibilities:

• Collaborate with regional teams to resolve Asset/PPM/Remedial issues and promote best practices.
• Monitor and support performance tools to enhance service delivery and compliance.
• Produce accurate and timely reports on PPM activities using QFM CAFM system data.
• Present monthly PPM statistics in tabular and graphical formats to management.
• Engage with senior managers across the portfolio, demonstrating emotional intelligence and adaptability.
• Support the development and validation of data governance frameworks, policies, and standards.
• Provide feedback to the Compliance Team Manager on data/process issues.

Required Qualifications:

• Strong understanding of asset data and business systems.
• Advanced IT proficiency, especially in Microsoft Office and Excel.
• Skilled in data management and analysis, with the ability to organise and manipulate complex datasets.

What's in it for you?

• High street discounts from thousands of well-known retailers, gyms and more via our MiDeals platform.
• Life cover of up to four times your salary.
• Enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (with the potential for free shares).