Compliance Officer

Benenden Health; York and North Yorkshire; Hybrid; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Free Benenden Health membership

Benenden Cash Plan

Employee Assistance Programme

Hybrid working (2 days in office)

Job summary

Benenden Health is seeking an experienced Compliance Officer for a 9-month fixed-term contract in York. Hybrid working (2 days in office) with 37.5 hours per week, mainly in a fast-paced, collaborative environment.

The role combines advisory duties with ownership of core compliance activities including monitoring, regulatory support, policy maintenance and reporting. The ideal candidate will have strong FCA-regulated experience and knowledge of ICOBS, with prior general insurance exposure.

Qualifications

• Experience in FCA-regulated financial services environment.
• Experience conducting monitoring and controls testing.
• Ability to interpret regulatory requirements and report findings clearly.
• Excellent stakeholder engagement and organisational skills.
• ICA qualification or progression toward it is advantageous.

Responsibilities

• Provide day-to-day compliance advice to colleagues on business activities and projects.
• Monitor regulatory developments and implement changes across the business.
• Review financial promotions and customer communications for regulatory compliance.
• Deliver monitoring, controls testing, and reporting per the Monitoring Plan.
• Support risk assessments, control reviews and wider assurance activities.
• Produce governance reports for management committees.
• Build relationships and improve compliance processes to enhance customer outcomes.

Skills

FCA compliance experience

FCA regulations

Compliance monitoring

Analytical skills

Stakeholder management

Education

ICA qualification

Job description

Compliance Officer (9-Month Fixed Term Contract)

Location: York (Hybrid working, 2 days a week in the office)

Hours: 37.5 Monday to Friday

We're looking for an experienced Compliance Officer to join us on a 9‑month fixed‑term contract in a newly created role. Created to provide additional capacity while the team supports a number of business‑wide projects, this is an opportunity to make an immediate impact within a fast‑paced and collaborative environment. We're ideally looking for someone who can join us as soon as possible following the interview process, although we'll happily accommodate a reasonable notice period for the right candidate.

The role combines two key areas of responsibility. You'll provide practical, risk‑based advice to the business, supporting colleagues and projects across the organisation, while also taking ownership of core compliance activities including monitoring, regulatory support, policy maintenance and reporting.

We're looking for a pragmatic compliance professional with strong experience in an FCA‑regulated environment and a solid working knowledge of ICOBS. Previous experience within general insurance is highly desirable. You'll be confident providing trusted advice to stakeholders, whilst also being hands‑on and happy to roll up your sleeves to deliver monitoring and oversight activities.

You'll be joining a small, experienced team and will have the autonomy to make a real difference from day one. Support will be there when needed, but we're looking for someone who can quickly build credibility, work independently, and hit the ground running.

What you’ll be doing

• Providing day‑to‑day compliance advice and guidance to colleagues, supporting business activities, projects and change initiatives.
• Monitoring regulatory developments and supporting the implementation of required changes across the business.
• Reviewing financial promotions, customer communications, documentation and processes to ensure compliance with regulatory requirements.
• Delivering compliance monitoring, controls testing, thematic reviews and file sampling in line with the Compliance Monitoring Plan, documenting findings and tracking actions through to completion.
• Supporting risk assessments, control reviews and wider compliance assurance activities.
• Producing compliance reports, management information and governance reporting for management committees and forums.
• Building effective stakeholder relationships, identifying opportunities to strengthen compliance processes and controls, and helping to deliver good customer outcomes.

Skills and experience

• Experience working as a Compliance Manager, Compliance Officer, Compliance Advisor, Senior Compliance Advisor, Risk & Compliance Officer, or in a similar compliance role within an FCA‑regulated financial services environment. Experience within general insurance is desirable.
• Strong understanding of FCA regulations, principles and best practice, with a practical and risk‑based approach to compliance.
• Experience conducting compliance monitoring, controls testing, quality assurance, audit activities or other assurance‑based reviews.
• Strong analytical skills with the ability to interpret regulatory requirements, assess risks and communicate findings clearly through reports and stakeholder discussions.
• Ability to build effective working relationships, influence stakeholders and work collaboratively across the business.
• Self‑motivated, highly organised and able to manage competing priorities while working independently. ICA qualification (or working towards one) would be advantageous.

With a 120‑year history, Benenden Health is a unique place to work. Whatever the department, no two days are ever the same and the opportunities are as diverse as the members we serve.

Working for a business with a strong commitment to ‘doing the right thing’, you can expect a broad range of benefits, including.

• Health & Wellbeing: Free Benenden Health membership, Benenden Cash Plan and Employee Assistance Programme.
• Work‑Life Balance: Hybrid working and up to 35 days' holiday, including bank holidays.
• Financial Benefits: Pension with up to 10% employer contributions, employee discounts and cashback schemes.
• Career Development: Training, professional development and career progression opportunities.
• Lifestyle Perks: Cycle to Work scheme, free onsite gym, free parking and complimentary hot drinks at our York office.
• Giving Back: Opportunities to support local charities, employee events and Give As You Earn initiatives.

We believe that different perspectives make us stronger. At Benenden Health, we're committed to creating an inclusive workplace where everyone feels valued, respected and able to be their authentic self. We welcome applications from people of all backgrounds, experiences and communities, and are committed to providing an accessible recruitment process. If there's anything we can do to support you during your application or interview, please let us know.

Any offer of employment for this role will be made under Benenden Health terms and conditions.