Compliance Officer - Social Housing

Confero Recruitment Group; Glasgow; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

Confero Recruitment Group is seeking a detail‑focused Compliance Officer to support landlord safety and compliance programmes across a varied property portfolio. The role covers monitoring essential servicing, inspections and follow‑ups for gas, electrical, fire safety, asbestos, water hygiene, legionella, lifts and damp/mould.

You will maintain compliance calendars, liaise with contractors, prepare reports and support audits, with CIH Level 3 or equivalent experience.

Qualifications

• CIH Level 3 or equivalent experience in property management or maintenance.
• Experience in compliance, property, asset management, health and safety or regulated services.
• Competent using Microsoft Office and able to learn housing/compliance systems.

Responsibilities

• Monitor servicing, inspections and follow‑up actions across gas, electrical safety, fire safety, asbestos, water hygiene, legionella, lifts, damp and mould.
• Liaise with contractors, issue work instructions, investigate missed/overdue visits and manage no‑access cases.
• Maintain compliance calendars, forward programmes and trackers; manage appointments, deadlines and outstanding actions.

Skills

Organisational skills

Attention to detail

Data analysis

Communication skills

Education

CIH Level 3 or equivalent

Tools

Microsoft Office

Job description

My client is seeking a detail‑focused Compliance Officer to support the delivery of landlord safety and compliance programmes across a varied property portfolio. The role involves monitoring essential servicing, inspections and follow‑up actions across key areas including gas, electrical safety, fire safety, asbestos, water hygiene and legionella, lifts, and damp and mould. You will ensure that all activity is progressed on time, records are accurate, and any risks or delays are escalated appropriately.

In this role, you will maintain compliance calendars, forward programmes and trackers, ensuring appointments, deadlines and outstanding actions are actively managed. You will liaise with contractors, issue work instructions, investigate missed or overdue visits, and manage routine no‑access cases. Clear communication with customers about appointments and follow‑up works is essential, alongside the ability to work collaboratively with colleagues across Housing, Customer Services, Care, Digital, Finance and Property teams to resolve access and data issues.

You will be responsible for obtaining, reviewing and storing certificates, inspection reports and compliance evidence, ensuring all documentation is accurate, complete and audit‑ready. The role also includes preparing compliance reports, dashboards, KPI updates and exception summaries for management and governance forums, as well as supporting internal and external audit activity and maintaining action plans arising from inspections, audits and contractor meetings.

To succeed, you will bring CIH Level 3 or equivalent experience in property management or maintenance, along with experience in compliance, property, asset management, health and safety or regulated services. Strong organisational skills, excellent attention to detail and confidence analysing compliance data are essential. You must be able to communicate professionally with customers, contractors and colleagues and be competent using Microsoft Office, with the ability to learn housing and compliance systems. Experience in social housing or landlord compliance, along with a relevant qualification in housing, property, compliance or health and safety, would be advantageous.

This role offers hybrid working, the opportunity to work in Glasgow or Edinburgh and provides an opportunity to play a key part in ensuring safe homes and high‑quality services across Scotland.