Compliance & Governance Administrator

Active Care Group; Thame; On-site; GBP 23,000 - 30,000; Full time

Job summary

Active Care Group in Thame is seeking a Compliance Administrator to provide vital administrative and compliance support within Brownbill Case Management. The role focuses on adherence to CQC standards, health and safety regulations, and employment responsibilities, with 35 hours per week (30 hours minimum considered).

Based at the Thame office, the post involves managing training records, incident logs, audits, and quality assurance processes while liaising with case managers and senior

Qualifications

• Significant experience providing administrative support within busy team settings.
• Ability to handle sensitive information with discretion and maintain professional standards.
• Experience coordinating governance, training records, and compliance documents.

Responsibilities

• Manage and monitor the compliance email inbox, ensuring inquiries are acknowledged, tracked and responded to.
• Maintain incident reporting logs, compliance databases, and governance records with accurate status updates.
• Liaise with Registered Manager, case managers and stakeholders to escalate risks and support corrective actions.
• Monitor incident trends, audit findings and performance data to identify risks and support service improvement.
• Oversee training matrix and staff compliance records (training, DBS checks, supervision).
• Prepare audit summaries and governance reports to support regulatory compliance.
• Assist with collecting and analysing stakeholder feedback to inform quality initiatives.

Skills

Organisational skills

Attention to detail

Communication skills

IT skills

Data confidentiality

Word

Excel

Outlook

Tools

Word

Excel

Outlook

Job description

Active Care Group in Thame is seeking a Compliance Administrator to provide vital administrative and compliance support within Brownbill Case Management. The role focuses on adherence to CQC standards, health and safety regulations, and employment responsibilities, with 35 hours per week (30 hours minimum considered).

Based at the Thame office, the post involves managing training records, incident logs, audits, and quality assurance processes while liaising with case managers and senior