Accommodation Officer

Rotherham-Metropolitan-Borough-Council; Rotherham; On-site; GBP 26,000 - 34,000; Full time

Job summary

Rotherham Metropolitan Borough Council is seeking an Accommodation Officer to help prevent homelessness by securing safe, affordable housing for individuals and families in need.

You will develop strong relationships with Housing Associations, private landlords, letting agents and partner agencies, coordinate property viewings, and support applicants through the letting process to enable successful move-ins.

Qualifications

• Excellent communication and negotiation skills are essential.
• Ability to stay resilient and proactive in challenging situations.
• Experience collaborating with Housing Associations, landlords or homelessness services is desirable.

Responsibilities

• Prevent homelessness by helping people access safe, suitable, and affordable housing.
• Develop and maintain relationships with Housing Associations, supported accommodation providers, private landlords, letting agents, and Key Choices.
• Monitor accommodation availability and coordinate property viewings.
• Support applicants through the letting process and help ensure successful move-ins.
• Collaborate with Homelessness and Rough Sleeper Teams and partner agencies to coordinate support and resettlement services.
• Negotiate with landlords to prevent or delay evictions where possible.

Skills

Communication skills

Negotiation

Resilience

Proactive problem solving

Job description

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Directorate: Adult Care, Housing & Public Health

Permanent, Full time, 37 hours per week

Are you passionate about helping people find safe, secure housing and preventing homelessness? If so, we have an exciting opportunity to join our Homelessness Service as an Accommodation Officer.

In this rewarding role, you will play a key part in preventing homelessness and supporting individuals and families to access safe, suitable, and affordable accommodation. Working within a dedicated and supportive team, you will focus on early intervention and prevention, exploring all available housing options and delivering positive outcomes in line with homelessness legislation.

You will develop and maintain strong relationships with Housing Associations, supported accommodation providers, private landlords, letting agents, and Key Choices to maximise accommodation opportunities for people in housing need. This will include monitoring accommodation availability, coordinating property viewings, supporting applicants through the letting process, and helping to ensure successful move-ins.

Working closely with our Homelessness and Rough Sleeper Teams, as well as a range of partner agencies, you will help coordinate support and resettlement services that enable people to sustain their accommodation and move forward positively. You will also work proactively with households at risk of homelessness, particularly within the private rented sector, negotiating with landlords and exploring solutions to prevent or delay evictions wherever possible.

This is a varied, challenging, and highly rewarding role that requires excellent communication and negotiation skills, resilience, and a proactive, solution-focused approach. Every day brings new challenges and opportunities to make a genuine difference to the lives of vulnerable people across the borough.

If you are committed to helping people achieve stable housing and want to be part of a service that changes lives, we would love to hear from you.

This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website .

Head Office
Riverside House
Main Street
Rotherham
S60 1AE