Compliance and Business Support Officer

Clayton Legal; Stoke-on-Trent; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Pension

Generous annual leave

Professional development and training

Employee Assistance Programme

Flexible/hybrid working

Job summary

Clayton Legal is seeking a Compliance & Business Support Officer to assist the firm's legal teams with client onboarding, AML compliance and file management in a professional, confidential environment.

This full-time, hybrid role offers £28,000-£35,000 depending on experience, plus pension, generous leave and training. The successful candidate will have 1-2 years in a law firm and experience with CDD, AML and SRA standards.

Qualifications

• 1-2 years' experience within a law firm or legal services environment.
• Practical knowledge of CDD, AML and Source of Funds checks.
• Excellent attention to detail and strong organisational skills.
• Experience with legal case management systems such as Clio, LEAP, SOS or Proclaim.
• Good knowledge of Microsoft Office 365.
• Strong written and verbal communication skills.
• A professional, proactive and confidential approach.
• Knowledge of the SRA Standards and Regulations, AML Regulations or Lexcel would be advantageous.

Responsibilities

• Manage the full lifecycle of legal files, from opening and CDD/AML onboarding through to closure and archiving.
• Complete client due diligence, identity checks, AML risk assessments and Source of Funds/Wealth checks.
• Liaise with clients and fee earners to obtain outstanding compliance information.
• Conduct internal file audits and identify missing documentation, risks and procedural issues.
• Assist with SRA and Lexcel compliance and preparation for external audits.
• Ensure files are closed, archived and retained in accordance with firm procedures and GDPR.
• Maintain compliance records, risk registers and internal databases.
• Provide practical support to fee earners and contribute to improvements in the firm's processes and procedures.

Skills

CDD AML checks

AML compliance

File management

Internal audits

Microsoft Office 365

Communication skills

Organisation

Tools

Clio

LEAP

SOS

Proclaim

Job description

CONFIDENTIAL - COMPLIANCE & BUSINESS SUPPORT OFFICER

Salary: £28,000-£35,000 per annum, depending on experience

Location: Stoke On Trent

Hours: Full-time | Hybrid/flexible working available

About the Role

A well-established law firm is seeking a Compliance & Business Support Officer to support the firm's legal teams with client onboarding, AML compliance, file management and internal audits.

This is an excellent opportunity for an organised and detail-focused individual looking to develop their career within a professional legal environment.

Key Responsibilities

• Manage the full lifecycle of legal files, from opening and CDD/AML onboarding through to closure and archiving.
• Complete client due diligence, identity checks, AML risk assessments and Source of Funds/Wealth checks.
• Liaise with clients and fee earners to obtain outstanding compliance information.
• Conduct internal file audits and identify missing documentation, risks and procedural issues.
• Assist with SRA and Lexcel compliance and preparation for external audits.
• Ensure files are closed, archived and retained in accordance with firm procedures and GDPR.
• Maintain compliance records, risk registers and internal databases.
• Provide practical support to fee earners and contribute to improvements in the firm's processes and procedures.

About You

We are looking for someone with:

• 1-2 years' experience within a law firm or legal services environment.
• Practical knowledge of CDD, AML and Source of Funds checks.
• Excellent attention to detail and strong organisational skills.
• Experience with legal case management systems such as Clio, LEAP, SOS or Proclaim.
• Good knowledge of Microsoft Office 365.
• Strong written and verbal communication skills.
• A professional, proactive and confidential approach.
• Knowledge of the SRA Standards and Regulations, AML Regulations or Lexcel would be advantageous, as would previous experience of legal file auditing.

What We Offer

• £28,000-£35,000 salary, dependent on experience.
• Pension and generous annual leave.
• Professional development and training.
• Employee Assistance Programme.
• Flexible/hybrid working.
• The opportunity to develop within a supportive and professional law-firm environment.

This is a confidential appointment. All applications will be treated with the strictest confidence