CONFIDENTIAL - COMPLIANCE & BUSINESS SUPPORT OFFICER
Salary: £28,000-£35,000 per annum, depending on experience
Location: Stoke On Trent
Hours: Full-time | Hybrid/flexible working available
About the Role
A well-established law firm is seeking a Compliance & Business Support Officer to support the firm's legal teams with client onboarding, AML compliance, file management and internal audits.
This is an excellent opportunity for an organised and detail-focused individual looking to develop their career within a professional legal environment.
Key Responsibilities
- Manage the full lifecycle of legal files, from opening and CDD/AML onboarding through to closure and archiving.
- Complete client due diligence, identity checks, AML risk assessments and Source of Funds/Wealth checks.
- Liaise with clients and fee earners to obtain outstanding compliance information.
- Conduct internal file audits and identify missing documentation, risks and procedural issues.
- Assist with SRA and Lexcel compliance and preparation for external audits.
- Ensure files are closed, archived and retained in accordance with firm procedures and GDPR.
- Maintain compliance records, risk registers and internal databases.
- Provide practical support to fee earners and contribute to improvements in the firm's processes and procedures.
About You
- 1-2 years' experience within a law firm or legal services environment.
- Practical knowledge of CDD, AML and Source of Funds checks.
- Excellent attention to detail and strong organisational skills.
- Experience with legal case management systems such as Clio, LEAP, SOS or Proclaim.
- Good knowledge of Microsoft Office 365.
- Strong written and verbal communication skills.
- A professional, proactive and confidential approach.
- Knowledge of the SRA Standards and Regulations, AML Regulations or Lexcel would be advantageous, as would previous experience of legal file auditing.
What We Offer
- £28,000-£35,000 salary, dependent on experience.
- Pension and generous annual leave.
- Professional development and training.
- Employee Assistance Programme.
- Flexible/hybrid working.
- The opportunity to develop within a supportive and professional law-firm environment.
This is a confidential appointment. All applications will be treated with the strictest confidence