Compliance Analyst

London.bet; Cardiff; On-site; GBP 42,000 - 56,000; Full time

Job summary

LondonBet is recruiting a Compliance Analyst to support the Compliance team in meeting UKGC obligations. This hands-on role emphasizes Safer Gambling and AML, monitoring activity, reviewing cases and communicating with customers via email, live chat and phone.

You’ll work with cross-functional teams to ensure policies are understood and consistently applied. Ideal candidates will have 2+ years in iGaming compliance with UKGC experience, strong knowledge of Safer Gambling, AML/CFT, and

Qualifications

• 2+ years in a compliance role within iGaming with direct UKGC experience
• Strong knowledge of UK Safer Gambling requirements and affordability considerations
• Experience with AML/CFT in remote gambling and relevant controls
• Experience implementing/completing compliance policies, procedures and internal controls
• Familiarity with AML/KYC screening and transaction monitoring tools
• Excellent written and verbal communication in English, empathetic approach with customers

Responsibilities

• Monitor compliance with UKGC Licensing Conditions and Codes of Practice
• Support Safer Gambling and AML/CFT policy implementation and ongoing development
• Monitor customer accounts, identify risk, and carry out interventions
• Conduct risk profiling and review due diligence documentation
• Communicate clearly with customers regarding Safer Gambling and due diligence
• Maintain accurate records of interactions and compliance activity
• Collaborate with Customer Support and other teams to promote compliance culture
• Stay up to date with regulatory requirements and contribute to process improvements

Skills

UKGC regulation knowledge

Safer Gambling

AML/CFT

KYC screening

Analytical thinking

English communication

Tools

KYC tools

Transaction monitoring

Job description

LondonBet is a dynamic and rapidly growing online gambling platform, committed to providing exceptional online sports betting and digital casino experiences to our users.

About the role:

We’re looking for a Compliance Analyst to join our Compliance team and support the business in meeting its regulatory obligations under our UK Gambling Commission (UKGC) licence. This is a hands‑on role with a strong focus on Safer Gambling and Anti‑Money Laundering (AML). You’ll monitor customer activity, carry out reviews and risk assessments and communicate directly with customers via email, live chat and telephone. You’ll also work closely with teams across the business to help ensure our compliance requirements are understood and consistently applied.

Key responsibilities:

• Monitor compliance with UKGC Licensing Conditions and Codes of Practice (LCCP).
• Support the implementation and ongoing development of Safer Gambling and AML/CFT policies and procedures.
• Monitor customer accounts, identify risk and behavioural indicators and carry out appropriate interventions.
• Conduct customer risk profiling and review due diligence documentation.
• Communicate with customers regarding Safer Gambling and due diligence in a clear, professional and empathetic way.
• Maintain accurate records of customer interactions, incidents and compliance activity.
• Work closely with Customer Support and other teams to promote a strong culture of compliance.
• Stay up to date with relevant regulatory requirements and contribute to the continuous improvement of our compliance processes and controls.

Requirements:

• At least 2 years’ experience in a compliance role within the iGaming industry, with direct experience of the UKGC regulatory framework.
• Strong knowledge of UK Safer Gambling requirements, including customer interactions, affordability assessments and harm minimisation.
• Good understanding of AML/CFT requirements within the remote gambling sector.
• Experience working with compliance policies, procedures and internal controls.
• Familiarity with AML/KYC screening, transaction monitoring and customer profiling tools.
• Strong analytical and problem-solving skills, with excellent attention to detail.
• Excellent written and verbal communication skills in English.
• A professional, empathetic and confident approach when dealing with customers and colleagues.