Compliance Admin Assistant

JR United Kingdom; Liverpool; On-site; GBP 24,000 - 30,000; Full time

Job summary

An award-winning commercial motor insurer is seeking a Compliance Admin Assistant to join their Chelmsford office. The role involves supporting compliance functions, actively participating in monitoring regulatory changes, and assisting with the complaints handling process. Candidates should possess excellent communication and organizational skills, with a willingness to learn.

Qualifications

• Excellent written and verbal communication skills.
• Prior experience in the insurance or financial services sector desirable but not essential.

Responsibilities

• Assist with the administration of DCL’s Complaints Handling process.
• Monitor upcoming regulatory changes and review policies.
• Assist with oversight of compliance training and reporting.

Skills

Teamwork

Organisational skills

Communication

Problem-solving

Willingness to learn

Job description

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Direct Commercial are an award-winning commercial motor insurer entering an exciting period of growth. We are looking for a Compliance Admin Assistant based in or around Chelmsford to join our existing Compliance team. We are fully office based at our Chelmsford office.

Business management responsibilities:

• Adhere to Company Policies and Procedures at all times
• Undertake all activities in a professional and ethical manner
• Attend and actively participate in internal meetings (as required)

Individual Conduct Rules:

1. To act with integrity.

2. To act with due care, skill and diligence.

Role Overview & Responsibilities:

• Active involvement in DCL’s ongoing compliance function including monitoring upcoming regulatory changes and the annual review of DCL’s policies and procedures;
• Develop (over time) an understanding of FCA regulation and its application to UK insurance firms;
• Assist with the administration of DCL’s Complaints Handling process;
• Develop an understanding of the FCA’s Complaint Handling rules (DISP rules);
• Develop an understanding of the Senior Managers and Certification Regime (SMCR);
• Assist with oversight of any changes to Company stationery/e-mail footers in line with Company legislation and FCA regulations.
• Assist with oversight of COI policy and ensure logging of all COI and gifts in accordance with Company procedure and Bribery Act 2010.
• Assist with the ongoing maintenance of the Senior Managers and Certification Regime (SMCR);
• Assist with allocating mandatory compliance training to relevant staff including maintenance of Broker Assess;
• Assist with the preparation of monthly reporting (to management and Insurer partners) as required;
• Undertake ad-hoc Compliance tasks as required.

Skills

• Excellent team player with the ability to work closely with others to deliver results, identify and resolve issues;
• Excellent organisational skills (ability to prioritise and manage various tasks simultaneously);
• The ability and willingness to learn new skills and upskill quickly to new requirements;
• Excellent written and verbal communication skills;
• Prior experience of the insurance sector or the Financial Services sector desirable but not essential.