Compliance Admin Assistant

JR United Kingdom; Stoke-on-Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance firm, Direct Commercial Limited, is seeking a Compliance Admin Assistant in Stoke-on-Trent. This office-based role involves assisting with compliance functions, managing regulatory updates, and supporting the complaints handling process. Ideal candidates will possess strong organizational skills and a willingness to learn within the dynamic compliance team.

Qualifications

• Experience in insurance or financial services sectors is desirable.
• Strong team collaboration skills needed.
• Ability to manage multiple tasks effectively.

Responsibilities

• Participate in compliance functions and monitor regulatory changes.
• Assist with administration of complaints handling process.
• Prepare monthly reports for management and insurer partners.

Skills

Team player

Excellent organizational skills

Willingness to learn

Excellent communication

Job description

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Compliance Admin Assistant, Stoke-on-Trent

Client: Direct Commercial Limited

Location: Stoke-on-Trent, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

Direct Commercial is an award-winning commercial motor insurer entering an exciting period of growth. We are looking for a Compliance Admin Assistant based in or around Chelmsford to join our existing Compliance team. We are fully office-based at our Chelmsford office.

Business management responsibilities:

• Adhere to Company Policies and Procedures at all times
• Undertake all activities professionally and ethically
• Attend and actively participate in internal meetings as required

Individual Conduct Rules:

1. Act with integrity
2. Act with due care, skill, and diligence

Role Overview & Responsibilities:

• Participate in DCL’s compliance functions, including monitoring regulatory changes and reviewing policies and procedures annually
• Develop understanding of FCA regulation and its application to UK insurance firms
• Assist with administration of DCL’s Complaints Handling process
• Understand FCA’s Complaint Handling rules (DISP rules)
• Understand the Senior Managers and Certification Regime (SMCR)
• Assist with updates to company stationery and email footers in line with legislation and FCA regulations
• Oversee COI policy and log all COI and gifts per company procedures and the Bribery Act 2010
• Maintain the SMCR framework
• Manage allocation of compliance training and maintenance of Broker Assess
• Prepare monthly reports for management and insurer partners
• Perform ad-hoc compliance tasks as needed

Skills:

• Strong team player with collaborative skills to deliver results and resolve issues
• Excellent organizational skills to prioritize and manage multiple tasks
• Willingness to learn new skills and adapt quickly
• Excellent written and verbal communication skills
• Experience in insurance or financial services sectors is desirable but not essential