Complex Needs Support Specialist | Impactful Education

Protocol Education Limited; Telford; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Refer a friend bonus

Free safeguarding training

DBS check support

Job summary

Protocol Education Limited is seeking a dedicated Complex Needs Support Specialist to provide tailored support for individuals with SEND in educational or care settings. You will work with a multidisciplinary team to develop personalised plans and deliver targeted programmes.

Key responsibilities include collaboration with staff and therapists, monitoring progress, and maintaining a safe, inclusive environment.

Qualifications

• Health and social care, special education qualification (Level 3 minimum).
• Training in behaviour management or de-escalation.
• Knowledge of safeguarding and SEND legislation.
• Proven experience with individuals with complex needs (SEND/ASD/ADHD).
• Strong interpersonal and communication skills for diverse ages.
• Ability to work independently and in a multidisciplinary team.

Responsibilities

• Provide personalised support to individuals with complex needs in educational or care settings.
• Develop and implement individualised support plans based on assessments.
• Deliver specialised educational programmes and activities tailored to learning needs.
• Collaborate with teachers, therapists and other professionals for holistic support.
• Monitor progress, adjust strategies, and maintain a safe, inclusive environment.
• Promote positive behaviour and well-being, offering emotional and practical support.

Skills

Behaviour management

De-escalation techniques

SEND knowledge

Interpersonal skills

Independent & team working

Education

Health & Social Care Level 3

Job description

Protocol Education Limited is seeking a dedicated Complex Needs Support Specialist to provide tailored support for individuals with SEND in educational or care settings. You will work with a multidisciplinary team to develop personalised plans and deliver targeted programmes.

Key responsibilities include collaboration with staff and therapists, monitoring progress, and maintaining a safe, inclusive environment.