Complex Needs Support

Protocol Education Limited; Telford; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Refer a friend bonus

Free safeguarding training

DBS check support

Job summary

Protocol Education Limited is seeking a dedicated Complex Needs Support Specialist to provide tailored support for individuals with SEND in educational or care settings. You will work with a multidisciplinary team to develop personalised plans and deliver targeted programmes.

Key responsibilities include collaboration with staff and therapists, monitoring progress, and maintaining a safe, inclusive environment.

Qualifications

• Health and social care, special education qualification (Level 3 minimum).
• Training in behaviour management or de-escalation.
• Knowledge of safeguarding and SEND legislation.
• Proven experience with individuals with complex needs (SEND/ASD/ADHD).
• Strong interpersonal and communication skills for diverse ages.
• Ability to work independently and in a multidisciplinary team.

Responsibilities

• Provide personalised support to individuals with complex needs in educational or care settings.
• Develop and implement individualised support plans based on assessments.
• Deliver specialised educational programmes and activities tailored to learning needs.
• Collaborate with teachers, therapists and other professionals for holistic support.
• Monitor progress, adjust strategies, and maintain a safe, inclusive environment.
• Promote positive behaviour and well-being, offering emotional and practical support.

Skills

Behaviour management

De-escalation techniques

SEND knowledge

Interpersonal skills

Independent & team working

Education

Health & Social Care Level 3

Job description

Are you passionate about making a real difference in the lives of individuals with Special Educational Needs and Disabilities (SEND)? We are looking for a dedicated and compassionate Complex Needs Support Specialist to join our team, providing tailored support in a nurturing and inclusive environment.

Key Responsibilities:

• Provide personalised support to individuals with complex needs, including SEND, ASD, ADHD, and other additional needs, in educational or care settings.
• Develop and implement individualised support plans based on assessments and ongoing evaluations of each person’s needs.
• Assist in the delivery of specialised educational programmes and activities tailored to individual learning requirements.
• Work collaboratively with teaching staff, therapists, and other professionals to ensure a holistic approach to support.
• Monitor progress, adjust strategies as needed, and maintain a safe, inclusive environment where each individual can thrive.
• Promote positive behaviour and well-being, offering emotional and practical support where necessary.

Qualifications & Skills:

• A relevant qualification in health and social care, special education, or a related field (Minimum Level 3).
• Additional training in behaviour management, de-escalation techniques, or other relevant areas.
• Knowledge of relevant legislation, best practices, and safeguarding requirements for individuals with SEND and additional needs.
• Proven experience working with individuals with complex needs, particularly those with SEND, ASD, ADHD, and other additional needs.
• Strong understanding of the unique learning, emotional, and behavioural needs of individuals with additional needs.
• Excellent interpersonal and communication skills, with the ability to build positive relationships and engage with individuals of all ages.
• Strong organisational skills and attention to detail, with the ability to adapt to changing needs.
• Ability to work both independently and as part of a multidisciplinary team.

What Protocol Education Offer:

• A dedicated consultant to support you throughout your role.
• Opportunities for professional development and further training.
• The chance to make a lasting impact on the lives of individuals with complex needs.
• £50 refer a friend scheme for Teachers and Teaching Assistants.
• Educator Networking Events.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.
Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.