Complex Care Support Worker - Grimsby

IMC; Edenthorpe; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible bank work

12-hour shifts

Ongoing support from the Health Now3l

Specialist complex care training and 6

Job summary

Health Now Complex Care in Grimsby is seeking experienced Complex Care Support Workers to join a dedicated care package in Grimsby. You will provide person-centred care and support within the individual's home, following detailed care plans and clinical guidance.

We offer 12-hour shifts (days and nights) on a bank/0-hour contract, with full training and ongoing support from a specialist care team to help you develop skills in complex care scenarios.

Qualifications

• Experience in complex care, supported living, residential care or community/home care.
• Compassionate and person-centred approach to care.
• Reliable and punctual with good attendance.
• Confident in working as part of a team, including long shifts.
• Able to follow care plans and clinical instructions precisely.
• Confident communication with colleagues and healthcare professionals.
• Committed to delivering high-quality, dignified care.
• Demonstrates understanding of safeguarding and professional boundaries.
• Desirable experience with PEG care, tracheostomy, moving and handling, complex medication, enteral feeding.

Responsibilities

• Providing person-centred care and support within the individual's home.
• Following care plans, risk assessments and clinical guidance.
• Supporting personal care and daily living activities.
• Monitoring and reporting changes in health or wellbeing.
• Assisting with mobility and transfers where required.
• Working with the care team to ensure safe, consistent care.
• Maintaining accurate and timely care records.
• Communicating effectively with family, colleagues and healthcare professionals.
• Promoting dignity, choice, independence and wellbeing at all times.
• Adhering to safeguarding, health and safety and infection prevention procedures.

Skills

Compassionate and person-centred

Reliable and punctual

Confident working as part of a team

Comfortable working long shifts

Able to follow care plans and clinical

Confident communicating with healthpro

Committed to high-quality care

Safeguarding and professional Boundari

Job description

Complex Care Support Worker

Location: Grimsby, North East Lincolnshire

Employer: Health Now Complex Care

Hours: 12-hour shifts – days and nights

Contract: Bank / 0-hour contract

About the Role

Health Now Complex Care is looking for experienced and compassionate Complex Care Support Workers to join a specialist care package in Grimsby.

This is an opportunity to work as part of a dedicated care team supporting an individual with complex care needs within their own home.

We are looking for reliable, caring and confident support workers who are comfortable providing hands‑on care and following detailed care plans, while promoting the individual's dignity, independence and quality of life.

Key Responsibilities

• Providing person‑centred care and support within the individual's home.
• Following the individual's care plan, risk assessments and clinical guidance.
• Supporting with personal care and daily living activities.
• Monitoring and reporting any changes in presentation, health or wellbeing.
• Supporting with mobility and transfers where required.
• Working alongside other members of the care team to provide consistent and safe care.
• Maintaining accurate and timely care records.
• Communicating effectively with family members, colleagues and healthcare professionals.
• Promoting dignity, choice, independence and wellbeing at all times.
• Following Health Now Complex Care's safeguarding, health and safety and infection prevention procedures.

What We're Looking For

We are looking for support workers who have experience working within complex care, supported living, residential care or community/home care environments.

You should be:

• Compassionate and person‑centred.
• Reliable and punctual.
• Confident working as part of a team.
• Comfortable working long shifts.
• Able to follow care plans and clinical instructions.
• Confident communicating with colleagues and healthcare professionals.
• Committed to providing high‑quality care.
• Able to demonstrate good understanding of safeguarding and professional boundaries.

Desirable Experience

Experience of working with individuals with complex physical health needs would be highly desirable.

Previous experience with:

• PEG care
• Tracheostomy care
• Moving and handling
• Personal care
• Complex medication
• Enteral feeding
• Clinical monitoring
• Community/home care

Full training and competency sign‑off will be provided where required, subject to the needs of the package.

Shift Pattern

The package operates on 12‑hour shifts, including:

• Day shifts
• Night shifts
• Weekdays
• Weekends

We are looking for staff who can offer regular availability and provide consistency within the care team.

Training & Compliance

All staff must complete Health Now Complex Care's recruitment and compliance process before commencing work.

Depending on the requirements of the package, staff may be required to complete relevant training and competency assessments before working independently.

What We Offer

• Competitive hourly rates.
• Flexible bank work.
• 12‑hour shifts.
• Ongoing support from the Health Now Complex Care team.
• Specialist complex care training and competency support.
• The opportunity to develop your experience within complex care.
• A supportive and experienced care team.