Complex Care Support Worker

Libertatem Healthcare Group; Caldicot; On-site; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Benefits platform access

Exclusive retailer discounts

Wellness centre & financial wellbeing

Gym membership discounts

Employee Assistance Programme (EAP)

Job summary

Libertatem Healthcare Group is seeking a dedicated Complex Care Support Worker to assist a client in Caldicot with complex needs arising from brain injury, including cerebral palsy and epilepsy. The role emphasizes compassionate support, clear communication and safe, person-centered care to help the client live as independently as possible.

You will work closely with family and healthcare professionals, providing physical and emotional support, medication assistance and detailed care

Qualifications

• Female candidate due to client preferences
• Strong communication and interpersonal skills
• Compassionate, patient and empathetic nature
• Reliable and flexible approach with commitment
• Experience in complex care and managing challenging behaviours

Responsibilities

• Assist with personalised routines
• Support daily living activities including personal hygiene and mobility
• Administer medication and monitor health conditions
• Provide emotional support and companionship
• Maintain accurate care records and report changes
• Collaborate with healthcare professionals and family members

Skills

Communication skills

Empathy

Reliability

Flexibility

Complex care experience

Behaviour management

Job description

Join Our Team as a Complex Care Support Worker – Make a Real Difference!

Are you looking for a rewarding and engaging role in complex clinical care? We’re offering an exciting opportunity for a support worker to work alongside our client with complex needs in Caldicot, Monmouthshire.

Pay

Days - £16.35 per hour weekdays, £16.96 per hour Saturdays & £16.85 per hour Sundays.

Waking Nights - £16.35/17.60 per hour.

Hours

Two shifts a week and bank (covering a mixture of days and waking nights. Days: 09:30 – 17:30, Nights: 21:00 – 09:00)

About the Role

You’ll be supporting a lady in her 20s who due to a brain injury has complex clinical needs, including cerebral palsy, epilepsy, learning difficulties and quadriplegia. We're looking for someone with experience in support work and the ability to build a strong, supportive relationship through clear communication and empathy.

She lives in a purpose built bungalow that includes a sensory room and a hydrotherapy pool. She loves company and enjoys music, singing, arts & crafts, cooking, baking and sensory activities. Your role will be to support her physically and emotionally, helping her live life to the fullest.

What We’re Looking For

Due to the client's needs, we’re seeking a female support worker with:

• A genuine passion for care and making a difference
• Strong communication and interpersonal skills
• Compassionate, patient, and empathetic nature
• Reliable, committed, and flexible approachExperience in complex care and managing challenging behaviours
• Ability to work independently and as part of a team

You’ll need to be confident working independently and collaboratively, with the ability to build a trusting relationship with the client and her family.

Key Responsibilities

• Assist with personalised routines
• Support with daily living activities such as personal hygiene and mobility
• Administer medication and monitor health conditions
• Provide emotional support and companionship
• Maintain accurate care records and report any changes
• Collaborate with healthcare professionals and family members

Why Join Us?

As part of Libertatem Healthcare Group (a Sonderwell company), you’ll be joining a team dedicated to delivering exceptional care and promoting independence.

Benefits include:

• Access to our benefits and communication platform
• Exclusive discounts at thousands of retailers
• Wellness Centre and financial wellbeing support
• Gym membership and healthcare cash plan discounts
• Employee Assistance Programme (EAP)

About Libertatem Healthcare

We specialise in supporting individuals who have experienced personal injury or medical negligence. Our care packages are tailored to each client, with independence and communication at the heart of everything we do.

#Libertatem

Libertatem Healthcare

The Libertatem Healthcare Group, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence. Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client’s independence at the very centre of everything we do.

The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.