Complex Care Assistant

hello.de AG; Hatfield; On-site; GBP 19,286 - 24,796; Full time

Benefits offered by this job

Refer-a-friend bonus up to £250

Specialist clinical training

Job summary

Routes Healthcare in Doncaster is seeking an experienced Complex Care Assistant to support a paediatric client with complex healthcare needs. You will provide compassionate, safe, and person-centred care across home and school environments, including overnight and day shifts.

Full specialist training will be provided to manage clinical needs and daily routines, ensuring wellbeing and engagement. The role requires experience with non-verbal communication, tube feeding, Port-a-Cath care, and

Qualifications

• Right to work in the UK; no sponsorship.
• Experience supporting children with complex healthcare needs.
• Experience with non-verbal individuals and understanding communication through behaviour.
• Experience supporting individuals with epilepsy and behaviours that may challenge.
• Confident with tube feeding and following clinical care plans.
• Knowledge of seizure management and epilepsy protocols.
• Calm, patient, and playful approach to care.
• Able to work day and overnight shifts.
• Experience in home and school environments.
• Reliable and professional in care delivery.

Responsibilities

• Deliver person-centred care tailored to the client's individual needs.
• Support with jejunostomy tube feeding and management of a gastric drain.
• Monitor and care for a Port-a-Cath.
• Follow epilepsy and seizure management protocols.
• Follow sepsis protocols and escalate concerns appropriately.
• Provide full personal care, including continence support.
• Accurately document care provided and clinical observations.
• Build a trusting relationship and understand the client's communication through behaviours.
• Work collaboratively with family members, school staff, and healthcare professionals.

Skills

Non-verbal communication

Epilepsy/seizure management

Tube feeding support

Port-a-Cath care

Behavioural understanding

Calm, patient demeanor

Team collaboration

Education

NVQ Level 2 in Health & Social Care

NVQ Level 3 in Health & Social Care

Job description

Address Edenthorpe, England, DN3 2LU, GB

Schedule Full time

Job Type Casual

Industry Health medical and related

Description

Complex Care Assistant

Location: Doncaster

Pay Rate: £14.99 per hour (including holiday pay)

Shift Pattern

Night Shifts

Day Shifts (School-Based Support)

Please note: Applicants must have the right to work in the UK. Routes Healthcare does not offer sponsorship.

About the Role

We are looking for an experienced care professional with a background in paediatric and complex care, who can provide safe, compassionate support while building a positive and trusting relationship with the client. Full specialist clinical training will be provided.

The client has a range of clinical needs and communicates through behaviours rather than verbal communication. The successful candidate will play a vital role in supporting their health, safety, wellbeing, and daily routines while promoting a positive and engaging environment.

Key Responsibilities

• Deliver person-centred care tailored to the client's individual needs
• Support with jejunostomy tube feeding and management of a gastric drain
• Monitor and care for a Port-a-Cath
• Follow epilepsy and seizure management protocols
• Follow sepsis protocols and escalate concerns appropriately
• Provide full personal care, including continence support
• Accurately document care provided and clinical observations
• Build a trusting relationship and understand the client's communication through behaviours
• Work collaboratively with family members, school staff, and healthcare professionals

What We Offer

• Specialist clinical training and ongoing development
• Consistent shifts with the same client
• Clear career progression opportunities 24/7 clinical support
• Refer-a-friend bonus of up to £250

Requirements

• Right to work in the UK (no sponsorship available)
• Previous experience supporting children with complex healthcare needs
• Experience working with non-verbal individuals and understanding communication through behaviour
• Experience supporting individuals with epilepsy and behaviours that may challenge
• Confident supporting tube feeding and following clinical care plans
• Knowledge of seizure management and epilepsy protocols
• Calm, patient, and playful approach to care
• Adaptable and able to work effectively across both day and overnight shifts
• Comfortable working within both home and school environments
• Reliable, consistent, and committed to building positive relationships
• Professional, compassionate, and person-centred approach to care
• Experience with enteral feeding, gastric drains, or Port-a-Cath care
• Experience supporting individuals with complex medical needs in home or educational settings
• NVQ Level 2 or Level 3 in Health & Social Care