Compassionate Ward Clerk - Mental Health Admin

St Andrew's Healthcare; Birmingham; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Pension

Sickness policy

Blue Light Card

Health service discounts

27 days annual leave

Life cover

Electric car lease

Cycle to work

Healthcare cash plan

Free parking

Paid DBS application

Job summary

St Andrew’s Birmingham is seeking a Ward Clerk to join our hospital team in Birmingham. You will provide vital administrative support on the ward, streamlining operations and ensuring accurate records for patients and staff.

The role requires excellent communication, organisation, discretion and a professional, empathetic approach in a busy mental health setting. 37.5 hours per week with a competitive salary.

Qualifications

• Experience in medical/healthcare administration.
• Mental health experience desirable.
• Proficient with Microsoft Office and typing.
• Organised with ability to prioritise.
• Meticulous attention to detail and high-quality service.
• Professional, empathetic and approachable demeanour.
• Team player who supports colleagues.
• Discreet, honest and professional in all dealings.

Responsibilities

• Streamline ward operations by managing administrative tasks.
• Maintain accurate records and facilitate departmental communication.
• Foster a welcoming, professional atmosphere for patients, visitors and staff.
• Uphold confidentiality and data protection standards.

Skills

Medical administration experience

Mental health experience

Microsoft Office

Typing

Organised

Meticulous attention to detail

Professional and empathetic demeanor

Team player

Discreet

Tools

Microsoft Office

Job description

St Andrew’s Birmingham is seeking a Ward Clerk to join our hospital team in Birmingham. You will provide vital administrative support on the ward, streamlining operations and ensuring accurate records for patients and staff.

The role requires excellent communication, organisation, discretion and a professional, empathetic approach in a busy mental health setting. 37.5 hours per week with a competitive salary.