Compassionate Veterinary Receptionist – First-Contact Care

Medivet Group; Royal Leamington Spa; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary care provider is seeking a Receptionist in Royal Leamington Spa. This role involves greeting clients, managing appointments, and ensuring a smooth reception experience. Ideal candidates will have excellent customer service skills, a calm demeanor under pressure, and a passion for animal welfare. You will also handle payments and assist in maintaining the practice's operational efficiency. This position offers a full-time role with a strong benefit package, including a health cash plan and life assurance.

Benefits

Health cash plan

Life Assurance

24-hour counselling

5 weeks annual leave

Interest-free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products

Qualifications

• Experience as a veterinary receptionist is preferable.
• Strong client care skills and experience in team environments.

Responsibilities

• Manage reception area to create a welcoming environment.
• Handle payments and manage appointment scheduling.
• Ensure the practice operates efficiently and complies with best practice.

Skills

Client facing skills

Calm under pressure

Teamwork

Numeracy skills

Trustworthy

Tools

Online appointment booking systems

Job description

A leading veterinary care provider is seeking a Receptionist in Royal Leamington Spa. This role involves greeting clients, managing appointments, and ensuring a smooth reception experience. Ideal candidates will have excellent customer service skills, a calm demeanor under pressure, and a passion for animal welfare. You will also handle payments and assist in maintaining the practice's operational efficiency. This position offers a full-time role with a strong benefit package, including a health cash plan and life assurance.