Compassionate Sheltered Housing Support Assistant

Portsmouth City Council; Portsmouth; On-site; GBP 11,000 - 14,000; Full time

Job summary

Portsmouth City Council is recruiting a Support Assistant for a Category 2.5 Sheltered Housing Scheme at St Johns Court. You will join a team under the Scheme Manager, with induction and ongoing training to support residents.

You will assist with daily tasks, meals, and personal care when needed, document care plans, manage basic cash handling, and help run social activities. Flexible 22.5 hours weekly, including early mornings, evenings and some weekends.

Qualifications

• Must be caring and able to communicate well with residents.
• Ability to assist with domestic tasks and personal care in emergencies.
• Good numeracy and written communication skills.
• Comfortable working in a sheltered housing environment and handling cash.

Responsibilities

• Provide day-to-day help to residents as needed.
• Liaise with care agencies, Adult Social Care, GPs, chemists and families.
• Conduct safety checks and support Scheme Manager in activities.
• Serve meals and handle cash where required.
• Document residents' support plans and update records.
• Promote social activities within the sheltered scheme.
• Work 22.5 hours per week on a rota, including weekends and bank holidays.

Skills

Caring nature

Active listening

Professional approach

Written skills

Numeracy

Domestic help experience

Personal care assistance

Moving and handling

Team player

Independent working

IT skills (Word/Outlook)

Flexibility

English speaking

Tools

Microsoft Word

Outlook

Job description

Portsmouth City Council is recruiting a Support Assistant for a Category 2.5 Sheltered Housing Scheme at St Johns Court. You will join a team under the Scheme Manager, with induction and ongoing training to support residents.

You will assist with daily tasks, meals, and personal care when needed, document care plans, manage basic cash handling, and help run social activities. Flexible 22.5 hours weekly, including early mornings, evenings and some weekends.