Part-Time Sheltered Housing Support Assistant

Portsmouth City Council; Horndean; On-site; GBP 10,000 - 15,000; Part time

Job summary

Portsmouth City Council is seeking a part-time Support Assistant (Category 2 Sheltered Housing) to assist residents aged 55 and over, ensuring independence and safety at Connors Keep, Wecock Farm, with duties spanning domestic tasks, reassurance and personal care if needed.

You will work 18.5 hours per week, Monday to Friday afternoons, liaising with residents, families and professionals, and supporting the Scheme Manager. DBS checks apply; Right to Work in the UK required.

Qualifications

• Be caring, approachable and enjoy supporting and listening to people.
• Demonstrate a professional, flexible and reliable approach.
• Communicate clearly and confidently with residents and provide advice in accurate spoken English.
• Have good written communication skills and basic numeracy.
• Be willing to provide domestic assistance and, in an emergency, support with personal care.
• Be physically able to undertake moving and handling tasks.
• Work effectively as part of a team and confidently on your own.
• Remain calm when responding to emergencies, challenging behaviour or difficult situations.
• Have basic IT skills, including the use of Microsoft Word and Outlook.
• Be willing to work across other sheltered housing schemes when required.

Responsibilities

• Provide practical day-to-day support, including domestic assistance and personal reassurance.
• Identify residents' support needs and keep support plans up to date.
• Liaise with families, care agencies, social workers, GPs and other professionals.
• Assist Scheme Manager with security, health and safety checks and promoting activities.
• Occasionally support other nearby sheltered housing schemes when required.

Skills

Caring and approachable

Professional and flexible

Clear spoken English

Strong written communication

Domestic assistance

Moving and handling

Team working independently

Calm under pressure

Basic IT skills (Word/Outlook)

Willing to cover other schemes

Tools

Microsoft Word

Outlook

Job description

Portsmouth City Council is seeking a part-time Support Assistant (Category 2 Sheltered Housing) to assist residents aged 55 and over, ensuring independence and safety at Connors Keep, Wecock Farm, with duties spanning domestic tasks, reassurance and personal care if needed.

You will work 18.5 hours per week, Monday to Friday afternoons, liaising with residents, families and professionals, and supporting the Scheme Manager. DBS checks apply; Right to Work in the UK required.