Sheltered Housing Support & Care Assistant – Part-Time

Portsmouth City Council; Havant; On-site; GBP 9,000 - 12,000; Part time

Job summary

Portsmouth City Council is seeking a Support Assistant (Category 2 Sheltered Housing) to work in Leigh Park, Crookhorn and Wecock Farm.

You will support residents with day-to-day tasks, liaise with care agencies and families, and help with health and safety checks under the Scheme Manager.

The role requires flexibility, good spoken English, and the ability to work in a small team with some lone shifts, 18.5 hours per week.

Qualifications

• Caring nature and ability to talk with residents with empathy.
• Good listening skills to understand needs and concerns.
• Professional approach to all duties and interactions.
• Clear written communication for records and updates.
• Basic numeracy for handling cash and records.
• Willingness to provide domestic help and personal care when needed.
• Ability to move and handle residents safely within limits.
• Able to work well in a small team or alone as required.
• Basic IT skills: Word and Outlook for admin tasks.

Responsibilities

• Provide residents with day-to-day help according to need.
• Liaise with care agencies, social workers, GPs, chemists and families.
• Assist with health and safety checks and promote social activities.

Skills

Caring nature

Listening skills

Professional approach

Written communication

Numeracy

Domestic help / personal care

Moving & handling basics

Team player / independent

IT basics (Word/Outlook)

Job description

Portsmouth City Council is seeking a Support Assistant (Category 2 Sheltered Housing) to work in Leigh Park, Crookhorn and Wecock Farm.

You will support residents with day-to-day tasks, liaise with care agencies and families, and help with health and safety checks under the Scheme Manager.

The role requires flexibility, good spoken English, and the ability to work in a small team with some lone shifts, 18.5 hours per week.