Compassionate Patient Care Navigator

SSP Health Ltd; Salford; On-site; GBP 12,000 - 17,000; Full time

Job summary

The Height General Practice in Salford, part of SSP Health, invites applications for a friendly Receptionist/Administrator to be the first point of contact for patients. You will manage clinics, liaise with clinical and admin teams, and handle a range of administrative duties in a busy GP setting.

The role requires excellent communication, calm under pressure, and good IT skills for data entry and record keeping.

Qualifications

• Experience in a GP practice or healthcare setting.
• Excellent communication and organisational skills.
• Proficient data entry and record keeping.

Responsibilities

• Answer telephone and in-person enquiries promptly and courteously.
• Book, amend and cancel appointments and home visits.
• Maintain accurate patient records and support clinic administration.
• Assist with general admin tasks and data entry to monitor targets.

Skills

GP reception experience

Data entry

Telephone etiquette

IT skills

Tools

MS Office

Job description

The Height General Practice in Salford, part of SSP Health, invites applications for a friendly Receptionist/Administrator to be the first point of contact for patients. You will manage clinics, liaise with clinical and admin teams, and handle a range of administrative duties in a busy GP setting.

The role requires excellent communication, calm under pressure, and good IT skills for data entry and record keeping.