Compassionate Funeral Service Operative (On-Call)

Life Services Group; Wolverhampton; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Yearly bonus £300–£500

4% matched pension

Life assurance 2x salary

On-site parking

Staff discounts

Job summary

Jennings Funeral Directors in Wolverhampton seeks a Funeral Service Operative (Level One) to provide dignified care for the deceased and support families during difficult times. You will join a compassionate team, operate and maintain ceremonial vehicles, and participate in on-call duties including nights and weekends.

The role requires empathy, reliability and discretion, with full training provided. A full UK driving licence is essential and you’ll work on-site at our Wolverhampton location.

Qualifications

• Full UK Driving Licence (essential).
• Empathetic, professional and composed under pressure.
• Respectful and caring with colleagues and families.
• Physically capable of manual handling.
• Comfortable working directly with the deceased.
• Reliable and flexible, including outside standard hours.
• Professional, dignified presentation.
• PC literate — Microsoft Office, Outlook and internal systems (training provided).

Responsibilities

• Provide dignified, professional care for the deceased.
• Support Funeral Directors with seamless service and ceremonial work.
• Drive and maintain specialist vehicles (hearses, limousines, private ambulances).
• Keep vehicles and facilities presented to a high standard.
• Join the on-call rota (including nights/weekends), including collection and transfer of the deceased.
• Bring the deceased into our care from homes, hospitals, hospices or public places.
• Prepare the deceased (washing, dressing, presentation) to family, religious or cultural wishes.
• Support chapel visits and family interactions calmly and respectfully.
• Carry out all duties involving the deceased with care and professionalism.

Skills

Driving Licence

Empathetic

Attention to detail

Reliable and flexible

Dignified presentation

Respectful to families

Tools

Microsoft Office

Outlook

Job description

Jennings Funeral Directors in Wolverhampton seeks a Funeral Service Operative (Level One) to provide dignified care for the deceased and support families during difficult times. You will join a compassionate team, operate and maintain ceremonial vehicles, and participate in on-call duties including nights and weekends.

The role requires empathy, reliability and discretion, with full training provided. A full UK driving licence is essential and you’ll work on-site at our Wolverhampton location.