Compassionate Front Desk & Visitor Experience Specialist

Moya Cole Hospice; Cheadle, Manchester; On-site; GBP 19,000 - 23,000; Full time

Job summary

Moya Cole Hospice in the United Kingdom is seeking a sensitive Receptionist to deliver a professional reception service for patients, staff and visitors. You will be the first point of contact, ensuring a welcoming and calm environment.

Duties include managing the front desk, handling telephone calls, supporting administrative tasks for clinical and office teams, coordinating with volunteers to ensure reception cover, taking payments for services and retail products, and safeguarding patient

Responsibilities

• Provide a warm, professional welcome to all hospice visitors.
• Manage telephone calls, messages and direct visitors to the correct location.
• Handle incoming/outgoing post and deliveries and provide admin support to clinical and office teams.
• Work with volunteers to maintain reception cover and safeguard patient confidentiality.

Job description

Moya Cole Hospice in the United Kingdom is seeking a sensitive Receptionist to deliver a professional reception service for patients, staff and visitors. You will be the first point of contact, ensuring a welcoming and calm environment.

Duties include managing the front desk, handling telephone calls, supporting administrative tasks for clinical and office teams, coordinating with volunteers to ensure reception cover, taking payments for services and retail products, and safeguarding patient