Outpatient Clinical Services Secretary

Moya Cole Hospice; Cheadle; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

35 days annual leave

Buy additional leave

Health cash plan

Contributory pension

Life cover

Free parking

Discounted meals on site

Leadership development framework

IIP Platinum employer

Job summary

Moya Cole Hospice is seeking an experienced secretary to support our Outpatient Services within a healthcare setting. You will collaborate with clinical and medical colleagues to meet patients' needs and ensure smooth service delivery.

Responsibilities include maintaining confidentiality, liaising with internal staff and external referrers, and deputising for the Outpatient Clinical Admin Team as required. You will prioritise tasks and contribute to high-quality patient care within the hospice.

Qualifications

• Experience providing secretarial support in a healthcare environment.
• Ability to maintain strict confidentiality and comply with data protection laws.
• Excellent written and verbal communication with internal colleagues and external referrers.

Responsibilities

• Provide comprehensive secretarial service to support outpatient clinical services in the hospice.
• Maintain confidentiality & data protection regarding all personal information and hospice activity.
• Establish and maintain communication systems with internal colleagues and external referrers/stakeholders.
• Work closely with the Outpatient Clinical Admin team, deputising during absences.
• Organise, manage and prioritise tasks with the Outpatient Clinical Admin Team and support other clinical areas as needed.

Skills

Secretarial experience

Healthcare setting

Confidentiality

Data protection

Communication skills

Team collaboration

Job description

We are looking for an experienced secretary, with a background of working in a healthcare setting, to support our hospice Outpatient Services.,

• Provide a comprehensive secretarial service to support outpatient clinical services in the hospice setting, collaborating with clinical and medical colleagues to meet the needs of our patients.
• Maintain confidentiality & data protection regarding all personal information and hospice activity, operating within current legislation.
• Establish and maintain excellent communication systems with internal colleagues and external referrers/stakeholders to support timely and efficient service provision and discharges from service.
• Working closely with the Outpatient Clinical Admin team, deputising as required during absences.
• Working as an effective & responsible team member, organising, managing and prioritising tasks collaboratively with the Outpatient Clinical Admin Team and supporting other clinical areas as needed.
  At Moya Cole, there's one thing that motivates us, and that's providing excellent care and support to those living with or affected by life-limiting illnesses.

We're continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure Moya Cole is in the best shape possible for future generations. You'll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.

Key Benefits

• 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
• Buy an additional week annual leave (pro rata for part-time)
• Heath cash plan
• Contributory pension scheme up to 7% matched contribution (or the ability to continue with a previously held NHS pension (subject to making contributions into the scheme in the previous 12 months)
• Life cover
• Free parking
• Discounted meals on site
• Meaningful work, making a difference in the lives of others
• Opportunity to develop your leadership skills within a structured development framework
• IIP Platinum employer creating the right environment for everyone to thrive and reach their potential