Warm Front-Desk Receptionist & Admin Support – Care Home

Avery-Healthcare; Leeds; On-site; GBP 18,000 - 22,000; Full time

Job summary

Avery Healthcare is seeking a warm, enthusiastic Receptionist for the Aire View Care Home in Leeds. The role focuses on delivering high-quality customer service as the first point of contact and providing a range of administrative support to the General Manager.

You will handle calls, enquiries, messages, and receptionist administration while maintaining a welcoming reception area in a busy care home environment.

Qualifications

• Excellent communication skills, verbal and written.
• Positive, friendly and welcoming attitude.
• Experience with problem-solving and handling client complaints.

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Skills

Communication skills

Friendly attitude

Problem-solving

Job description

Avery Healthcare is seeking a warm, enthusiastic Receptionist for the Aire View Care Home in Leeds. The role focuses on delivering high-quality customer service as the first point of contact and providing a range of administrative support to the General Manager.

You will handle calls, enquiries, messages, and receptionist administration while maintaining a welcoming reception area in a busy care home environment.