Compassionate Front Desk Receptionist (Bank) – Part-Time

Nuffield Health; Guildford; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Pension scheme

Discounted gym membership

Job summary

Nuffield Health Guildford Hospital is seeking a part-time Receptionist (Bank) to greet patients, handle enquiries, and coordinate nursing appointments. The role emphasizes empathetic customer service and clear information delivery in a healthcare setting.

As a bank receptionist, you will join a close-knit team, work on an ad-hoc basis, and support the department to ensure smooth operations with strong communication and IT skills.

Qualifications

• Great communication, IT and keyboard skills are required.
• Experience in healthcare administration or on reception is preferred.

Responsibilities

• Answer the phone, deal with enquiries and book nursing appointments.
• Welcome patients in person and direct them to the appropriate waiting area.
• Work closely with colleagues to ensure the department runs smoothly.
• Prepare essential patient paperwork.
• Help people feel comfortable when they visit the department.
• Use empathy and customer service to build positive relationships.

Skills

Communication

IT skills

Keyboard skills

Job description

Nuffield Health Guildford Hospital is seeking a part-time Receptionist (Bank) to greet patients, handle enquiries, and coordinate nursing appointments. The role emphasizes empathetic customer service and clear information delivery in a healthcare setting.

As a bank receptionist, you will join a close-knit team, work on an ad-hoc basis, and support the department to ensure smooth operations with strong communication and IT skills.