Compassionate Fertility Clinic Care Assistant

JD Healthcare Group; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual leave 32 days

Life assurance

Pension plan

Nursery scheme

MyGym discounts

Staff discounts

EV Car Scheme

Perkbox

Wellness programmes

Learning & development

Job summary

JD Healthcare Group in London is seeking a dedicated Healthcare Assistant to join our fertility clinic team, delivering safe, compassionate, patient-centred care while supporting clinical procedures. You will maintain a safe environment and assist with a range of fertility procedures, ensuring accurate records and warm patient communication.

The role is on-site within a busy clinical setting, and you will actively engage in professional development and ongoing learning opportunities to support

Qualifications

• Experience in healthcare settings.
• English language GCSE (or equivalent).
• Excellent communication and interpersonal skills with a warm, patient-centred approach.
• Strong administrative and record-keeping skills with solid IT proficiency.
• Ability to manage workload effectively, both under direction and autonomously.

Responsibilities

• Prepare and maintain the clinical environment to the highest safety standards before and after procedures.
• Assist with fertility procedures including egg collection, embryo transfer, donor insemination, HyCoSy/Aqua scans, endometrial biopsy, cyst aspiration.
• Perform phlebotomy and chaperone during scans and appointments as required.
• Communicate with patients warmly via telephone, email and video calls.
• Accurately maintain patient records in line with clinic policy and HFEA guidance, ensuring confidentiality.
• Liaise with administration to support appointment coordination.
• Pursue professional development and maintain BLS certification.

Skills

Healthcare setting experience

English GCSE

Strong communication

IT proficiency

Autonomous workload management

Education

GCSE English or equivalent

Job description

JD Healthcare Group in London is seeking a dedicated Healthcare Assistant to join our fertility clinic team, delivering safe, compassionate, patient-centred care while supporting clinical procedures. You will maintain a safe environment and assist with a range of fertility procedures, ensuring accurate records and warm patient communication.

The role is on-site within a busy clinical setting, and you will actively engage in professional development and ongoing learning opportunities to support