Compassionate Care Home Reception & Admin Support

Lily; Romford; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Abbey Healthcare in Romford, United Kingdom, is seeking a conscientious administrator to support the Office Manager in all aspects of the home’s administration. The role involves being the first point of contact for visitors and callers, ensuring a courteous, professional image and efficient message relay.

You will promote a positive reputation for the service, maintain records, assist with residents’ administration, transport coordination, and safeguarding reporting.

Qualifications

• Promote professional image and customer service orientation.
• Strong organisational and administrative abilities.
• Effective communication with residents, relatives, and professionals.

Responsibilities

• Support Office Manager in all aspects of administration for the home.
• Be first point of contact for callers and visitors, presenting a professional image.
• Relay messages promptly and professionally via telephone.
• Maintain up-to-date notice boards and information for staff and visitors.
• Assist in keeping the reception area clean and safe.
• Assist in residents’ administration and transport coordination as needed.
• Record and report wellbeing of residents and safeguarding concerns.

Job description

Abbey Healthcare in Romford, United Kingdom, is seeking a conscientious administrator to support the Office Manager in all aspects of the home’s administration. The role involves being the first point of contact for visitors and callers, ensuring a courteous, professional image and efficient message relay.

You will promote a positive reputation for the service, maintain records, assist with residents’ administration, transport coordination, and safeguarding reporting.