Compassionate Admin Assistant for Coroners Service

Essex County Council; Chelmsford; On-site; GBP 26,000 - 33,000; Full time

Job summary

Essex County Council is seeking a Coroner Service Support Assistant to join the Chelmsford team on a 6-month contract. The role is full-time, 37 hours per week, with a salary of £13.49 PAYE or £17.275 Umbrella and a closing date of Monday 5 October 2026.

The position requires working from Seax House, with probation training and later 2–3 days per week with line manager agreement. The Coroners Service Support Assistant will support HM Coroner, logging new cases, making initial family contacts,

Qualifications

• GCSEs including Maths and English or equivalent.
• Excellent Microsoft Office skills (Word, Outlook, PowerPoint, Excel).
• Strong IT and keyboard skills.
• Experience working in a team and liaising with a wide variety of people.
• Experience dealing with telephone enquiries.
• Proven effective communication and interpersonal skills.
• Ability to prioritise effectively and present information clearly.

Responsibilities

• Filter incoming contact using established procedures and route to the appropriate officer.
• Take initiative to handle queries or complaints.
• Provide high quality, confidential admin support to coroner officers and manage own work.
• Arrange and manage juries for inquests and support court procedures.
• Maintain accurate confidential records and filing, both manual and electronic.
• Support modernisation of the Coroner’s Service and collect performance data.
• Collaborate with the wider team to uphold professional standards and service excellence.

Skills

IT skills

Teamwork

Telephone enquiries

Communication

Prioritisation

Education

GCSEs with Maths & English

Tools

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Microsoft Excel

Job description

Essex County Council is seeking a Coroner Service Support Assistant to join the Chelmsford team on a 6-month contract. The role is full-time, 37 hours per week, with a salary of £13.49 PAYE or £17.275 Umbrella and a closing date of Monday 5 October 2026.

The position requires working from Seax House, with probation training and later 2–3 days per week with line manager agreement. The Coroners Service Support Assistant will support HM Coroner, logging new cases, making initial family contacts,