Compassionate 55+ Housing Support Officer

DK Recruitment; West Midlands; On-site; GBP 25,000 - 32,000; Full time

Job summary

DK Recruitment invites applications for a Housing Officer role focusing on 55+ schemes. The post involves regular visits, welfare checks, safeguarding, and tenancy support within specialist accommodation for older residents. You will build rapport, assess needs, and coordinate with health and housing partners to promote independence.

The ideal candidate has experience with older adults, strong communication, and a compassionate, professional approach to safeguarding and wellbeing.

Qualifications

• Experience working with older people or vulnerable adults.
• Understanding safeguarding and promoting resident welfare.
• Strong communication and interpersonal skills.
• Ability to identify support needs and respond to changing circumstances.
• Good record-keeping and administrative skills.
• Ability to work independently and manage a schedule of visits.

Responsibilities

• Carry out weekly IHM visits to residents across 55+ schemes.
• Complete welfare checks to ensure safety and wellbeing.
• Build positive relationships and promote independence.
• Identify changes in health or support needs and refer appropriately.
• Provide housing-related advice and tenancy guidance.
• Signpost to relevant services and external agencies.
• Identify safeguarding concerns and escalate as needed.
• Respond to emergencies and welfare concerns.
• Maintain accurate visit records and referrals.
• Collaborate with housing teams, social services and partners.

Skills

Previous relevant experience

Older people experience

Safeguarding awareness

Strong communication

Identify support needs

Record-keeping

Independent visits management

Compassionate and professional

Job description

DK Recruitment invites applications for a Housing Officer role focusing on 55+ schemes. The post involves regular visits, welfare checks, safeguarding, and tenancy support within specialist accommodation for older residents. You will build rapport, assess needs, and coordinate with health and housing partners to promote independence.

The ideal candidate has experience with older adults, strong communication, and a compassionate, professional approach to safeguarding and wellbeing.