Community Welfare & Financial Wellbeing Advisor

Citizens Advice Ltd; Crawley; On-site; GBP 24,000 - 29,000; Full time

Job summary

Citizens Advice Ltd in England is seeking a Community Outreach Adviser (Crisis & Resilience) to deliver advice and support in local communities, focusing on improving financial resilience.

You will work with individuals to maximise income through welfare benefits and grants, identify money-saving opportunities, address debt, and connect people with support services. Independent working across community settings with partner organisations.

Qualifications

• Experience in advice, welfare benefits, debt support, or community engagement preferred.
• Trainee applications welcomed with transferable skills.

Responsibilities

• Provide holistic advice to improve financial resilience.
• Help maximise income through welfare benefits and grants.
• Identify money-saving opportunities and debt support options.
• Build relationships with residents and partner organisations.

Skills

Communication

Interpersonal skills

Independent work

Time management

Resilience

Adaptability

Research skills

Job description

Citizens Advice Ltd in England is seeking a Community Outreach Adviser (Crisis & Resilience) to deliver advice and support in local communities, focusing on improving financial resilience.

You will work with individuals to maximise income through welfare benefits and grants, identify money-saving opportunities, address debt, and connect people with support services. Independent working across community settings with partner organisations.