Community Traffic Enforcer | Flexible Hours & Impact

South Gloucestershire Council; Yate; On-site; GBP 25,000 - 33,000; Full time

Job summary

South Gloucestershire Council is seeking a Civil Enforcement Officer to help keep communities safe by enforcing parking restrictions and ensuring limited parking spaces are available for blue badge holders and other vulnerable users.

You will patrol on foot, issue penalty charge notices where appropriate, prepare reports, and may attend hearings as a witness. The role requires strong customer service, clear communication and good problem-solving, with full training provided.

Qualifications

• Experience of working directly with customers.
• Excellent communication and professional conduct.
• Willingness to undergo training on enforcement legislation.

Responsibilities

• Enforce parking restrictions and issue penalty charge notices (PCNs) where appropriate, including residents' parking schemes.
• Identify non-compliance and provide clear information to customers.
• Conduct patrols on foot and, where applicable, use CCTV enforcement vehicle to support enforcement activities.
• Prepare accurate reports and attend hearings as a witness when required.
• Engage in other environmental enforcement tasks encountered during patrols.

Skills

Customer service experience

Strong communication skills

Problem-solving

Impartial judgement

Full driving licence

Job description

South Gloucestershire Council is seeking a Civil Enforcement Officer to help keep communities safe by enforcing parking restrictions and ensuring limited parking spaces are available for blue badge holders and other vulnerable users.

You will patrol on foot, issue penalty charge notices where appropriate, prepare reports, and may attend hearings as a witness. The role requires strong customer service, clear communication and good problem-solving, with full training provided.