Community Team Manager

NHS; Norwich; On-site; GBP 47,000 - 55,000; Full time

Job summary

An exciting opportunity for a Community Team Manager with the North Norfolk Community Mental Health Team at Hellesdon Hospital. This role involves clinical and operational leadership, ensuring effective service delivery, and participating in team development within a values-based culture.

Qualifications

• Experience with staff management/supervision is essential.
• Familiarity with complex case management is desirable.

Responsibilities

• Provide clinical and operational leadership to the team.
• Ensure effective service delivery and governance processes.
• Lead team training and personal development.

Skills

Senior clinical experience

Leadership in mental health care

Education

Nursing degree or equivalent

Dip SW, Dip OT

Job description

Job summary

An exciting opportunity for a Community Team Manager has arisen with the North Norfolk Community Mental Health Team, based at Hellesdon Hospital.

We are seeking an enthusiastic and dynamic individual to join our team. This role includes providing clinical and operational leadership to the Team, including line management responsibilities, and ensuring effective governance processes. You will be responsible for ensuring effective service delivery and contributing to the overall development of our service and clinical practice.

Main duties of the job

• You will be expected to provide visible leadership, promoting a values-based culture and acting as a role model within the environment.
• You will be responsible for leading and managing the team, ensuring they are suitably trained, informed, and competent to carry out their duties, with mechanisms for supervision, appraisal, objective setting, and personal development planning.
• Demonstrate a clear understanding of service user needs and care requirements, contributing to MDT decisions based on knowledge and expertise.
• Ensure care is delivered in a patient-centered framework involving service users, families, and carers, with feedback used for service improvement.
• Ensure team practices within trust policies, protocols, standards, including NICE guidance, and report complaints and incidents appropriately.
• Implement systems to embed learning and continuous improvement from incidents and complaints.
• Distribute tasks and responsibilities fairly within the team to provide effective and responsive care for service users and carers.

About us

Here at NSFT, we pride ourselves on being a welcoming, talented, friendly, and supportive team that values sharing experiences and learning. We offer ongoing training and development opportunities in a supportive environment.

Why work for us? We have challenges but also ambitious goals, exciting transformation projects, and a dedicated team to support your growth. Our professional networks and leadership team ensure you are well cared for.

Why Norfolk and Suffolk? The region is warm and welcoming, close to beaches and parks, with excellent amenities, schools, and affordable housing. Norwich has an international airport, and the area offers a rich history and vibrant communities.

Details

Date posted: 05 June 2025

Pay scheme: Agenda for change

Band: Band 7

Salary: £47,810 to £54,710 per year (gross)

Contract: Permanent

Working pattern: Full-time, Flexible working

Reference number: 246-CEN7232202

Job locations: The Peddars, Hellesdon Hospital, Norwich, NR6 5BE

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities. If you feel you can make a difference in your community, click APPLY!

Person Specification

Experience (Essential):

• Senior clinical experience including staff management/supervision.
• Leadership in mental health care and service development.

Desirable:

• Experience with complex case management.

Qualifications (Essential):

• Nursing degree or equivalent, Dip SW, Dip OT, or HCPC registered.

Desirable:

• Ongoing professional development towards degree level.

Additional requirements

This post is subject to DBS check, UK registration, and sponsorship considerations as detailed in the original description.

Employer details

Norfolk & Suffolk Foundation NHS Trust

The Peddars, Hellesdon Hospital, Norwich, NR6 5BE

https://www.nsft.nhs.uk/Pages/Home.aspx