Community Team Manager

Norfolk and Suffolk NHS Foundation Trust; Stowmarket; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player in mental health services is seeking a Clinical Team Leader to join their Adult Community team in Stowmarket. This role offers the chance to lead operational management and develop effective mental health care pathways. The organization values diversity and inclusion, providing a supportive environment for all staff. With opportunities for ongoing training and career progression, this is a chance to make a meaningful impact in the lives of individuals and communities. If you are passionate about mental health and leadership, this role is tailored for you.

Benefits

Comprehensive training programmes

Career progression

Starting annual leave of 27 days

NHS discounts

Qualifications

• Experience at a senior clinical level with staff management.
• Knowledge of medication monitoring and psychosocial interventions.

Responsibilities

• Operational management and line management of team staff.
• Lead the development of effective mental health care pathways.

Skills

Leadership in Mental Health

Clinical Judgments

Operational Management

Therapeutic Relationships

Risk Assessment

Education

Nursing degree or equivalent

Higher degree or post-graduate certificate

Post basic teaching qualification

ILM certificate in management or equivalent

Job description

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require.

Job overview

We have an exciting opportunity for you to develop your career.

We are looking for a Clinical Team Leader to join our Adult Community team based at Haymills House in Stowmarket.

As the Clinical Team Leader, you will be responsible for the operational management of a range of aspects of service delivery within the team. You will receive regular supervision and support. In addition to mandatory training, there are opportunities for ongoing development as part of the Trust leadership programme.

This is an opportunity to make a lasting difference.

The team is inclusive and we welcome applications from everyone.

Main duties of the job

DUTIES AND RESPONSIBILITIES

Management

• Operational management of a range of aspects of service delivery within the team.
• Line management of identified staff within the team, to include CPD, performance management, staff appraisals and relevant HR issues.
• Proactive recruitment of new staff and maintaining delegated staff wellbeing / retention.
• Lead the development of effective mental health care pathways within the team.
• Lead/support service evaluation and audit systems.
• Participate in the review/development of service-wide policies and protocols.
• Support the establishment of partnerships and networks with key stakeholders.

Clinical

• Accountable for own professional actions.
• Effective personal planning and organisation of daily workload.
• Flexible working and manage own working time effectively according to service demands.
• Practice autonomously in making clinical judgments, identifying alternative courses of action.
• Manage and provide a high quality of care.
• Maintain respectful, effective professional interpersonal relationships with others.
• Attend all mandatory training as required by the Trust and undertake further training and updating as required to carry out the role.
• Initiate, create and maintain therapeutic relationships with people using services and carers, ensuring that practice is patient-centred.
• Promote the involvement of people using services and carers in the development of the care pathway.

Working for our organisation

Here at NSFT, we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

What else? We want leaders that inspire people by positively influencing and driving change.

Our absolute commitment is to improve the lives of children and young people by providing a mental health service we can be proud of, one that shows compassion, kindness, and hope at a time when families need it most.

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Some of the benefits you can expect:

• A comprehensive in-house & external training programmes.
• Career progression.
• Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays).
• NHS discounts and many more.

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Person specification

Qualifications

• Nursing degree or equivalent, Dip SW or Dip OT or equivalent, or HCPC registered.
• Higher degree or post-graduate certificate in area of clinical/therapeutic practice.
• Post basic teaching qualification.
• ILM certificate in management or equivalent.

Experience

• Able to demonstrate experience at a senior clinical level including staff management/supervision experience.
• Evidence of providing leadership in a Mental Health care environment including service development.
• Experience with risk assessment and ongoing management.
• Previous experience of working with complex case management.

Knowledge

• Knowledge of medication and the monitoring of its effects.
• Build on/develop further knowledge of psychosocial interventions.
• Build on/develop further specialist knowledge of health promotion and recovery.

Other

• Ability to travel.

EQUAL OPPORTUNITIES
Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme, we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying.

DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.

The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.

This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.