Community Team Manager

Norfolk and Suffolk NHS Foundation Trust; Norwich; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player in mental health services is seeking a dynamic Community Team Manager to lead a multi-disciplinary team. This role is pivotal in delivering high-quality care to women experiencing trauma in the perinatal period. You will collaborate with various health and social care partners, driving service development while ensuring compliance with national standards. This position offers opportunities for professional growth through continuous training and a supportive work environment. If you are passionate about making a difference in mental health care and possess strong leadership skills, this role is perfect for you.

Qualifications

• Experience at a senior clinical level with staff management.
• Knowledge of medication and psychosocial interventions.

Responsibilities

• Lead the team to ensure high-quality, person-centered care.
• Participate in clinical audits and manage quality issues.

Skills

Assessment Skills

Analytical Skills

Decision-Making Skills

Care Planning Skills

Treatment Skills

Workload Prioritization

Education

Nursing Degree or Equivalent

Diploma in Social Work or Occupational Therapy

Job description

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles; please indicate in your application if this is something you require.

Job overview

This is a very exciting opportunity to support our Maternal Mental Health Services that are part of the Community Perinatal Umbrella Services. The Maternal Mental Health Service (MMHS) aims to integrate maternity, reproductive health and psychological therapy locally in Norfolk and Waveney for women who have experienced trauma and loss in the perinatal period (including the removal of babies by children’s services) and who are not eligible for specialist perinatal mental health services.

The Community Team Manager will collaborate with key partners and stakeholders across health, maternity, social care and other sectors to support and drive service development, participating in various NHS East of England Perinatal Clinical Network activities, ensuring that key performance targets and national standards are met.

Main duties of the job

This is an opportunity to work within a specialist multi-disciplinary setting, which offers a wide range of MDT clinical assessments and treatments, specific specialist perinatal therapeutic individual and group interventions. We promote a strong service user led participation culture as well as supporting partners and families.

The successful candidate will support individual staff with developing their performance in their clinical work, as well as supporting with safeguarding and quality assurance. This post requires a dynamic individual with excellent leadership skills to work innovatively and confidently.

This post offers an opportunity to work as a senior member of the leadership team, working within our multi-disciplinary team (MDT) which includes psychology, social work, occupational therapy, parent-infant psychotherapists, nursery nurses, peer support workers and other key disciplines.

We have a culture of continuous learning, and we have regular protected Continuous Professional Development (CPD) days which includes a variety of training, reflection, supervision and service development - these are facilitated by our senior clinical and management team.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Detailed job description and main responsibilities

We offer a comprehensive induction programme that includes a review of the Perinatal research and literature, specific training, shadowing with colleagues and other initiatives. We believe that staff, who feel valued by their employers and are truly engaged, can provide better outcomes for our service users.

• To provide daily leadership to the team and ensure the provision of high quality.
• To ensure high quality individualised person-centred standards of care are delivered to all patients.
• Ensure the effective supervision and development of staff.
• To lead promoting respect and advocacy for all service users.
• To be an active participant in the multidisciplinary team, formulating care plans and utilising appropriate assessments.
• Liaise effectively with MDT to assess and manage risks identified through assessment of patients.
• To regularly review risk factors and work in conjunction with the MDT to modify care plans as appropriate.
• To ensure that clinical practice is evidenced based and consistent with relevant NICE guidelines and the organisations policies and procedures.
• To undertake management supervision to further develop competence and clinical practice.
• To liaise effectively with all stakeholders in the care process, including carers and relatives, aspiring to provide an effective, seamless and integrated service to our service users.
• Lead and manage allocated resources effectively through efficient resource allocation, skill mixes, and utilisation of equipment and authorisation of bank/agency staff as designated by senior management team.
• Participating in clinical audit, clinical risk and quality issues, including the management and reporting of incidents.
• Deputise for the service manager as and when required.

Person specification

Qualifications

• Nursing degree or equivalent, Dip SW or Dip OT or equivalent, or HCPC registered.

Experience

• Able to demonstrate experience at a senior clinical level including staff management/supervision experience.
• Experience of working within a multi-disciplinary team.
• Evidence of providing leadership in a Mental Health care environment including service development.
• Experience with risk assessment and ongoing management.

Skills

• Competent assessment skills, relevant to profession.
• Effective analytical and decision-making skills.
• Care planning skills.
• Competent and effective treatment skills.
• Able to effectively prioritise own workload.

Knowledge

• Knowledge of medication and the monitoring of its effects.
• Build on / develop further knowledge of psychosocial interventions.
• Build on / develop further specialist knowledge of health promotion and recovery.
• An understanding of the policies and guidelines both local and national e.g. National Institute for Clinical Excellence guidelines.

Other

• Ability to travel.

EQUAL OPPORTUNITIES: Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying.

DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB): FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.

The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.

This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.