Community Support Worker

NHS; Telford; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join a forward-thinking organization dedicated to improving the lives of individuals living with dementia. As a Community Support Worker, you will work within a compassionate multi-disciplinary team, providing person-centered support and interventions that enhance the quality of life for patients and their families. This role offers a unique opportunity to develop your skills while making a meaningful impact in the community. With access to extensive health and wellbeing resources, flexible working options, and a commitment to career development, this position is perfect for those passionate about mental health care.

Benefits

NHS Pension Scheme

Generous Maternity/Paternity Leave

Flexible Working Options

Up to 27 Days Annual Leave

Health and Wellbeing Support

Travel Time Compensation

Lease Car Options

Salary Sacrifice Bikes

Free Car Parking

Free Flu Vaccinations

Qualifications

• Experience in mental health services, particularly with dementia patients.
• Demonstrable numeracy and literacy skills.

Responsibilities

• Deliver high-quality care in the Dementia Home Treatment Team.
• Provide signposting and support to individuals living with dementia.

Skills

Communication Skills

Mental Health Support

Care Planning

Risk Assessment

Education

Advanced Apprenticeship in Health and Social Care

NVQ 3 in Health and Social Care

Job description

Job summary

The Team provides specialist assessment and support for people who are presenting with possible onset of Dementia and/or a diagnosis of Dementia. You will work as part of a multi-disciplinary team providing person-centred support to improve the quality of life for people living with a dementia, their family and carers and be committed to the concept of living well with Dementia.

We are offering an exciting opportunity for a Community Support Worker who is passionate about working with people living with a dementia to join our service working in our Dementia Home Treatment Team. You will need to hold excellent communication skills, be enthusiast and flexible in your approach.

As part of our service you will provide signposting and support via planned interventions to people living with a dementia in the community in accordance with an agreed care plan and under the guidance of a qualified practitioner. This role is varied allowing plenty of scope to both demonstrate and develop your skills. You will work closely with and be supported by our multi-disciplinary team having access to the support of admin, fellow support workers, psychologists, consultant psychiatrists, nursing and occupational therapy staff. Whilst working alongside the immediate team you will also work with our wider health and social care community, in particular our colleagues in general practice, care homes, social care, admiral nurses and our 3rd sector services such as the Alzheimer's Society.

Main duties of the job

• Ensure the delivery of high-quality care in the Dementia Home Treatment Team and demonstrate high personal standards in clinical practice.
• To ensure care is provided in line with the National Dementia Strategy, associated NICE Guidance and other relevant documentation and that there is knowledge of national, regional and local drivers underpinning service delivery including the Mental Health Act 1983 (revised 2007) regulations & the Mental Capacity Act (2005)
• With support and supervision participate in procedures for prioritising work and caseload management.
• To participate where appropriate in robust risk assessments and risk management plans under the supervision and guidance of the lead professional and support the team to practice positive risk taking where appropriate to improve quality of life, well-being and maximise occupational performance/independence.
• Under the supervision and guidance of the lead professional to deliver a range of non-pharmacological interventions following specific assessments to enable understanding of any expression of an unmet need and to maximise an individual's abilities.
• Provide signposting and support to an identified group of people living with dementia via planned interventions, in accordance with an agreed care plan and under the guidance of a qualified practitioner
• Work flexibly across the countywide service, dependent on skill and service need

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

• Supporting your career development & progression
• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days)
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Please note, we may be required to close this vacancy early if we receive a high volume of applications.

Details Date posted

09 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

301-KM-25-7086287-A

Job locations

Community Mental Health Services

Telford

TF3 4NF

Job description Job responsibilities

For further information relating to this vacancy please refer to job description and job specification attached

Job description Job responsibilities

For further information relating to this vacancy please refer to job description and job specification attached

Person Specification Essential Essential

• Advanced Apprenticeship in (Mental) health and Social Care Or NVQ 3 in (Mental) Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills) Or equivalent i.e. Health and social care qualification at least equivalent to the above that equips the person with the necessary knowledge, skill and competence as outlined below Evidence of continuing professional development & Portfolio

Essential Essential

• Experience of working within mental health services specifically with patients with a Dementia

Person Specification Essential Essential

• Advanced Apprenticeship in (Mental) health and Social Care Or NVQ 3 in (Mental) Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills) Or equivalent i.e. Health and social care qualification at least equivalent to the above that equips the person with the necessary knowledge, skill and competence as outlined below Evidence of continuing professional development & Portfolio

Essential Essential

• Experience of working within mental health services specifically with patients with a Dementia

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Midlands Partnership NHS Foundation Trust

Address

Community Mental Health Services

Telford

TF3 4NF

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer details Employer name

Midlands Partnership NHS Foundation Trust

Address

Community Mental Health Services

Telford

TF3 4NF

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)