Community Support Worker

Two Saints; Southampton; On-site; GBP 21,000 - 22,000; Part time

Job summary

Two Saints in Southampton is seeking a compassionate Community Support Worker to help young people, care leavers and others to build confidence, life skills and resilience. You will work as part of a supportive team, following safeguarding policies and using personal strengths to empower clients toward positive goals.

We value collaborative teamwork and a person-centered approach, with a focus on enabling clients to achieve their goals while navigating challenging circumstances with care and

Qualifications

• Genuine interest in homelessness and related issues.
• Ability to contribute to a team.
• Calm handling of crises and challenging situations.
• Clear verbal and written English.
• Knowledge of Microsoft Outlook, Excel and Word.

Responsibilities

• Support young people to build confidence and life skills.
• Build trust and recognise support needs through interactions.
• Safeguard and follow safeguarding policies; work with team.
• Empower clients to achieve their goals through guidance.

Skills

Team contribution

Clear communication

Safeguarding knowledge

English proficiency

Tools

Microsoft Outlook

Excel

Word

Job description

Community Support Worker

Position Details

• Part Time - 30hrs
• Southampton
• Starting £21,060, progressing to £21,466
• Enhanced DBS Required
• Reference: TWO1240328
• Drivers Licence: Required
• Lone Working: Yes
• Night Working: No
• Weekend Working: No

At Two Saints, we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure, and ready to take their next steps.

We’re seeking compassionate, adaptable people to join our Southampton service as a Community Support Worker. You’ll bring a passion for supporting young people to build confidence, develop essential life skills, and recognise their own strengths and support needs through positive, meaningful interactions.

As the ideal candidate, your ability to connect with young adults and care leavers will help them build trust, resilience, and a sense of possibility for their future. You’ll understand safeguarding, work proactively within our policies, and contribute to a strong, collaborative team environment.

Our Community Support Worker roles are support‑based, focused on guidance, encouragement, and empowering clients to achieve their goals. The work can be challenging, but also truly rewarding - made even more so by the supportive, values‑driven team you’ll be part of.

Community Support Worker Essentials:

• A genuine interest and concern for homelessness and related issues
• Ability to positively contribute to a team
• Deal promptly and effectively with challenging situations/crises in a calm manner
• Strong communication skills, clear verbal and written English
• Knowledge of Microsoft Outlook, Excel and Word

Community Support Worker Desirables:

• Experience of managing a caseload of clients
• Understanding of risk assessment and person-centred, outcomes-based delivery
• Awareness of the support needs of people experiencing homelessness or those with complex needs
• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

For full role details please see the attached Job Description for the role of Community Support Worker.

Two Saints is committed to safeguarding and safer recruitment, using pre-employment checks such as Enhanced DBS, Overseas Police Checks (where appropriate), Reference Checks and CV gap querying upon appointment to the role.

We value diversity and believe that different perspectives make us stronger. We are committed to providing a fair, inclusive recruitment process that provide equal employment opportunities for everyone