Housing Management Assistant

Two Saints; Southampton; On-site; GBP 28,000 - 29,000; Full time

Job summary

Two Saints is seeking a compassionate Housing Management Assistant to join our Southampton service. This full-time role involves supporting young people to build confidence, life skills, and independence, through positive, meaningful interactions.

You will work within a values-driven team to safeguard and provide practical, person-centred support. Key responsibilities include guiding clients, encouraging goal attainment, and maintaining clear communication using MS Outlook, Excel, and Word.

Qualifications

• A genuine interest and concern for homelessness and related issues.
• Ability to positively contribute to a team.
• Deal promptly and effectively with challenging situations/crises in a calm manner.
• Strong communication skills, clear verbal and written English.
• Knowledge of Microsoft Outlook, Excel and Word.

Responsibilities

• Housing Management Assistant roles are support-based, focused on guidance, encouragement, and empowering clients to achieve their goals.
• Provide guidance and empower clients to build confidence and life skills.
• Safeguard and work within policies as part of a collaborative team.

Tools

Microsoft Outlook

Excel

Word

Job description

Housing Management Assistant

Full Time

42 Hrs

Southampton

£27,955 starting, progressing to £28,458

Enhanced DBS Required

Reference: TWO1227434

Drivers Licence: Required

Lone Working: No

Night Working: No

Weekend Working: Yes

Shifts: 3 days on 3 days off

For full role and service details please see the attached Job Description and Service Brief for the role of Housing Management Assistant. Links can be found at the bottom of the advert page on our websites vacancy page - twosaints.org.uk

At Two Saints, we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure, and ready to take their next steps.

We're seeking compassionate, adaptable people to join our Southampton service as a Housing Management Assistant. You'll bring a passion for supporting young people to build confidence, develop essential life skills, and recognise their own strengths and support needs through positive, meaningful interactions.

As the ideal candidate, your ability to connect with young adults and care leavers will help them build trust, resilience, and a sense of possibility for their future. You'll understand safeguarding, work proactively within our policies, and contribute to a strong, collaborative team environment.

Our Housing Management Assistant roles are support-based, focused on guidance, encouragement, and empowering clients to achieve their goals. The work can be challenging, but also truly rewarding - made even more so by the supportive, values-driven team you'll be part of.

Housing Management Assistant Essentials:

• A genuine interest and concern for homelessness and related issues
• Ability to positively contribute to a team
• Deal promptly and effectively with challenging situations/crises in a calm manner
• Strong communication skills, clear verbal and written English
• Knowledge of Microsoft Outlook, Excel and Word

Housing Management Assistant Desirables:

• Experience of managing a caseload of clients
• Understanding of risk assessment and person-centred, outcomes-based delivery
• Awareness of the support needs of people experiencing homelessness or those with complex needs
• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

Two Saints is committed to safeguarding and safer recruitment, using pre-employment checks such as Enhanced DBS, Overseas Police Checks (where appropriate), Reference Checks and CV gap querying upon appointment to the role.

We value diversity and believe that different perspectives make us stronger. We are committed to providing a fair, inclusive recruitment process that provide equal employment opportunities for everyone.